Distribution Center - Quality Assurance Supervisor
Home Depot
Locust Grove, Georgia
Posted 1 weeks ago
Typically requires overnight travel 5% to 20% of the time.
Qualifications
Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Responsibilities
Primary Duties
- Identify, analyze and resolve all inventory control, warehouse management system and process issues.
- Assist in the disposition of freight diverted to the Problem Resolutions Area as a result of inventory, vendor compliance or systems issues.
- Participate as a liaison between the IT, WMS and Vendor Compliance groups at the SSC.
- Audit inbound shipments and create detailed reports of any deficiencies found.
- Drives accuracy and awareness by training managers and associates.
- Diagnose, troubleshoot, understand, maintain and diagnose problems associated with hardware issues.
Experience Requirements
Required
2
2 years of experience
Required Skills
Technical Skills
Knowledge of Manhattan WMOSExperience with MS Office SuiteKnowledge of the RDC warehouse operation
Soft Skills
Operations SystemsBusiness CommunicationCreative ThinkingConflict Management
Full Job Description
DC Quality Assurance Supervisor
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The DC Quality Assurance Supervisor ensures inventory accuracy flow through problem resolution, system and process quality, as well as vendor compliance. This role will build relationships with internal customers, vendors, and functional groups at the SSC to drive quality within the DC and service to over 100 stores.
Key Responsibilities:
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The DC Quality Assurance Supervisor ensures inventory accuracy flow through problem resolution, system and process quality, as well as vendor compliance. This role will build relationships with internal customers, vendors, and functional groups at the SSC to drive quality within the DC and service to over 100 stores.
Key Responsibilities:
- 40% Identify, analyze and resolve all inventory control, warehouse management system and process issues. Conduct root cause analysis on all related issues, document issues and make recommendations for improvement.
- 20% Assist in the disposition of freight diverted to the Problem Resolutions Area as a result of inventory, vendor compliance or systems issues.
- 10% Participate as a liaison between the IT, WMS and Vendor Compliance groups at the SSC and communicate needed information and processes to the DC management and associates. Monitors WMS releases from the SSC and ensures successful roll-out.
- 10% Audit inbound shipments and directed by the SSC partners and create detailed reports of any deficiencies found in the inbound shipments including defects in ASN and load quality compliance. Partners with AP, vendors and IPR to ensure inventory accuracy and vendor compliance with the DC.
- 10% Drives accuracy and awareness by training managers and associates on the warehouse management system as well as load quality reporting and ASN compliance.
- 10% Diagnose, troubleshoot, understand, maintain and diagnose problems associated with hardware issues and maintenance.
- Reports to the Operations Manager
- No associates report to this role on a permanent basis, but requires the technical leadership of a project work team; may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.
- Typically requires overnight travel 5% to 20% of the time.
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Knowledge of Manhattan WMOS
- Experience with MS Office Suite
- Knowledge of the RDC warehouse operation
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education
- 2
- No additional years of experience
- None
- None
- None
- Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various DC operations systems in order to retrieve data accurately and effectively.
- Business Communication: Writes, speaks and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience.
- Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem.
- Conflict Management: Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably.
How to Apply
Home Depot
About
Established in 1978, The Home Depot is the largest home improvement retailer in the U.S., with over 2,300 stores. Careers range from sales associates and logistics staff to corporate roles. Fun fact: ...
