Pro Sales Representative Manager

Position Purpose: The Pro Sales Representative Manager is responsible for leading and developing a high-performing sales team of Pro Sales Representatives focused on driving revenue growth, expanding market share, and building strong relationships with B2B customers. This role ensures the team executes sales strategies aligned with Pro goals, manages a strong sales pipeline, and converts leads into profitable sales. The Pro Sales Representative Manager coaches, trains, and mentors the Pro Sales Representative team by fostering a results-driven culture while maintaining accountability for an assigned customer portfolio. This role requires understanding of competitive industry trends, proactive pipeline management, and strong cross-functional collaboration to support The Home Depot's Pro growth strategy.

Key Responsibilities:

• 30% - Customer Engagement & Relationship Management
• 40% - Leadership & Team Development
• 30% - Operational Excellence

Direct Manager/Direct Reports: This Position typically reports to the Pro Sales Representative Sr. Manager. This Position has 10-14 Direct Reports.

Travel Requirements: Typically requires overnight travel less than 5% of the time.

Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Demonstrated project management skills
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• Strong leadership skills with the ability to motivate and develop sales associates
• Experience working with Salesforce or similar CRM
• Ability to analyze sales data and implement strategies to improve team performance
• Understanding and application of strategic planning to identify, target and execute plans for sales growth in areas like building supplies, construction, and lumber
• Experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, HVAC, etc.) - with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade
• Construction experience - either practical on the job experience or sales within the construction industry

Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience: 4

Preferred Years of Work Experience: 5

Minimum Leadership Experience: None

Preferred Leadership Experience: None

Certifications: None

Competencies: Action Oriented, Collaborates, Drives Engagement, Ensures Accountability, Communicates Effectively, Customer Focus, Develops Talent, Drives Results, Manages Conflict.