PTS Service/Installation Technician - Savannah, GA | Publix Super Markets, Inc.

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune's "100 Best Companies to Work For" and help us build more than great subs—build the future of technology at Publix.

The Publix Technology Services (PTS) Service/Installation (hybrid) Technician will provide IT technical support for the Savannah, GA area to primarily include installation, repair, and preventive maintenance of IT hardware in Publix retail stores, but also the installation and lifecycle of IT hardware.

Your Impact:

• Perform installation, repair, and preventive maintenance of IT hardware including:
• Desktop computers
• Servers
• Laser and thermal printers
• Point of sale systems
• Barcode scanners
• Weighing devices
• Networking systems
• Support Publix retail stores through on-site visits
• Travel between store locations to perform technical tasks
• Overnight travel/work to complete requests, remodels, and life cycling of IT hardware is required
• Participate in after-hours on-call rotation
• Required to work rotating weekends
• May be required to work holidays, as needed
• Augment support in other geographic areas when required

Required Qualifications:

• Candidate must live in Savannah, GA, or surrounding area, or must be willing to relocate there upon acceptance of the position
• Associate degree in information technology, or equivalent technical experience
• 1+ year of PC/Technical support experience
• Basic understanding of IT hardware and industry standards
• Basic understanding of Windows Operating Systems
• Basic understanding of thermal and laser printing
• Analytical and troubleshooting skills
• Cable management and troubleshooting skills
• Computer and electronic equipment installation skills
• Must be at least 20 years of age
• Must have a valid driver license and maintain an excellent driving record
• Work a variable shift, based on demands of current projects. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task
• Ability to lift to 75 lbs.
• Ability to climb and work on a ladder
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to use hand and power tools

Preferred Qualifications:

• Certifications in the field of electronics or Computer Science, such as:
• Cisco Certification
• A+ Certification
• Microsoft Certified Systems Engineer
• HP Certification
• Lexmark Certification
• 3+ years of PC/Technical support experience
• Basic understanding of Active Directory
• Experience using problem reporting and ticketing systems
• Understanding of the Publix retail environment

Frequency of Pay: Weekly
Minimum Base Pay: 25.75
Maximum Base Pay: 35.50
Potential Annual Base Pay: 53,560 - 73,840
Year End Bonus: To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment, the bonus is equal to 15 hours of pay, and in the second year of continuous employment, the bonus is equal to one week's pay if the associate remains employed through the issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.

Benefits Information:

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Travel Frequency: 0%
Address: 5500 Abercorn St Ste 2
City: Savannah
State: Georgia
Zip Code: 31405-6913

Additional Information: Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted, you will receive a confirmation email. Please note that Publix will not sponsor any hire for this position for a visa or permanent residence. Relocation/Household Good Shipment Allowance will NOT be provided.

Facility: Store 0522 Twelve Oaks Shopping Center
Job Category: Publix Technology