H-E-B Jobs

In-Store Selling Manager Opportunity At H-E-B

Responsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while treating our customers to excellent service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As an In-Store Selling Manager, you'll lead the store's connections selling team to provide superior customer service, while maintaining the department on a daily basis. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources--people--drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company. Do you have a: heart for people... commitment to work hard and make sure your customers and partners come first? head for business... the know-how to combine first-class customer service and merchandising/selling? passion for results... drive to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?

We are looking for:

experience in demonstrations, selling, and customer service;

experience in leadership;

passion for food;

• strong interest in/knowledge of cooking, including ingredients and preparation;
• drive for financial results.
• Management/Training:

Serves as the key point of contact for total store event planning; leads planning and execution for customer experience and selling, including product demonstration, hospitality, and selling plans in collaboration and alignment with total store leader team.

Uses reporting tools to prepare and communicate key performance indicators and results to the store management and selling team on an ongoing basis during store and team meetings.

Serves as a role model and leader to ensure customer experience and hospitality excel across the store.

Serves as the own brand ambassador for the store; leads partner education for our brands and products.

Accountable for department budget and payroll.

Sales: Increases department contribution by effectively driving sales and customer engagement through selling events while effectively managing shrink and product cost.

May execute cart and/or cooking events, engaging customers with enthusiasm and sharing product knowledge, recipes, samples, and savings or value information.

Food Safety/Sanitation:

Establishes guidelines for department operations in accordance with 5-S; audits to ensure maintenance.

What is your background?

3

Experience in inventory management

Experience leading a team of five or more

Food safety certification

Completion of/ability to complete TABC certification

Completion of school of retail management (SORM) training: comprehensive training program to be completed for prospective H-E-B partners who are committed to a career as managers in H-E-B store operations

Do you have what it takes to be a fit as an in-store selling manager at H-E-B?

Strong knowledge of H-E-B systems and processes, including scheduling system, recipe authoring system, inventory management systems, product ordering systems, display planning system, sales data systems, Microsoft Office application, internal company websites, company mobile applications for partners and customers

Advanced customer service, interpersonal, and influencing skills

Advanced merchandising skills

Advanced verbal written communication skills

Can you...

Function in a fast-paced, retail environment

Safely maneuver around moving mechanical parts

Constantly stand, reach at waist, and grasp

Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements

Occasionally be exposed to cold, hot, ambient temperatures, loud noise, wet conditions

Demonstrate the ability to lift 25 lbs, and manage more than 25 lbs