H-E-B Jobs
Job posting data last updated October 23, 2026.
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Customer Service Assistant
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include:
Assisting in unloading merchandise from baskets
Packaging groceries
Helping customers in transporting and unloading groceries to their vehicles
Assisting customers in locating merchandise
Gathering baskets
Picking up trash inside and outside the Store
Maintaining and stocking bag areas
Returning products to proper locations
Stocking and staging bags
Stocking check stand supplies
Distributing Buddy bucks to registers
Replacing anti-fatigue mats
Performing carts and parts basket relocation
Power-washing basket relocation for department setup
Performing red basket fill up/retrieval
You will also clean, mop, dust, sweep, and vacuum the check stand area, Return Center, and CCO area to maintain store cleanliness and safety.
Qualifications and Key
Requirements
The ability to work in a fast-paced environment, work with customers and stay attentive to their needs, and maintain a high level of productivity and efficiency standards. Completion of Company Orientation and Basics of Safety training is required upon hire.
Physical Demands
Functioning in a fast-paced, retail environment, working with customers, staying attentive to their needs, constantly reaching at waist, grasping, frequently standing, walking, occasionally reaching overhead, at shoulder, at knee, at floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, performing fine motor movements, and being occasionally exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs).
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