Cafeteria Supervisor - Lakeland

The purpose of this position is to lead the day-to-day activities and functions within one of 18 Publix associate cafeterias and assist the Cafeteria Manager in the planning and execution of departmental strategies. This position assists with developing hourly associates, determining, implementing, and executing best practices, meeting objectives and goals, driving improvement, directing associates, ensuring a safe work environment for associates and reporting on operations to departmental leadership.

Responsibilities include:

• Assisting supervision in the efficient operation of the department and ensuring premier service to customers (Distribution, Manufacturing, Office, and all other support associates)
• Monitoring and executing a cafeteria's annual operating cost plan ($500K - $2M)
• Facilitating and executing business area process changes in the cafeteria to ensure smooth transitions

Required qualifications:

• Associates degree in Culinary, Hospitality, Nutritional, or Business Management or comparable work experience in a restaurant or cafeteria dining setting or equivalent experience
• Three years of cooking experience in an environment where a variety of products and methods are used
• One year of leadership experience
• ServSafe or equivalent Food Safety Manager certification
• Knowledge of federal, state, and local laws pertaining to food in addition to food safety and storage requirements
• Willingness to work a variable work schedule, including holidays, nights, weekends, and extended hours
• Ability to be on call 24 hours/7 days a week
• Ability to travel with overnight stays
• Show enthusiasm, initiative, and pride in work
• Ability to handle and prioritize a variety of tasks and responsibilities
• Ability to remain calm in a crisis situation
• Ability to demonstrate organizational and time management skills including the ability to multitask
• Ability to demonstrate detailed organization by analyzing, planning, and follow through at a detailed level
• Strong analytical, problem solving, and conceptual skills
• Ability to demonstrate interpersonal skills
• Customer service skills
• Knowledge of Publix hiring processes and Distribution processes for selecting hourly associates
• Ability to demonstrate conflict resolution skills
• Ability to encourage participation, learning, innovation, and creativity with teams and associates
• Strong facilitation skills
• Basic knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook)

Preferred qualifications:

• Bachelor's degree in Hospitality, Nutritional or Business Management
• Four years of cooking experience in an environment where a variety of products and methods are used
• Two years leadership experience
• Culinary or nutritional certification
• Knowledge of sanitation practices and Distribution Food Safety and Quality processes
• Knowledge of best industry practices and regulatory guidelines
• Knowledge of Publix hiring processes
• Knowledge of departmental KPIs, how to interpret performance and financial information, and how to plan improvements

Hours of work: 8:00am - 4:30pm, Monday - Friday, occasional nights and weekends
Frequency of pay: Weekly
Minimum base pay: $23.20
Maximum base pay: $32.00
Potential annual base pay: $48,256 - $66,560
Year end bonus: To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week's pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.

Other compensation information:

• Night differential: A $.75 per hour night differential is paid to associates regularly scheduled to work any hours between midnight and 3:00 a.m. (this does not include shifts that end at midnight or begin at 3:00AM).
• Weekend differential: A $2.00 per hour weekend differential is paid to associates for hours worked between 12:00 a.m. Saturday through 11:59 p.m. Sunday.

Benefits information:

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Travel frequency: 20%
Address: 3045 New Tampa Hwy
City: Lakeland
State: Florida
Zip code: 33815-3468
Additional information: Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Facility: Lak Frozen Foods Warehouse #1 / Box Meat Dairy B046
Job category: Distribution