Sr Business Systems Analyst - Site Development and Acquisitions | Publix Super Markets, Inc.

The Facilities and Real Estate team (Site Development and Acquisitions) is seeking a highly analytical Senior Business Systems Analyst to join a collaborative team focused on modernization of complex real estate systems utilizing a modern tech stack. The ideal candidate will have strong analytical, planning, problem-solving, and communication skills, with the ability to effectively engage and drive results with project stakeholders. Demonstrate servant leadership qualities and possess a desire to continuously learn.

In this role, you will lead project planning and estimation, manage project delivery execution, and support the design and development of integrations for modern and legacy systems. You will develop detailed technical requirements, create user stories, manage and prioritize the product backlog, and collaborate with cross-functional teams to translate business needs into scalable technical solutions. By working closely with product owners, QA, architecture, and engineering teams, you will help deliver secure, compliant solutions that align with business objectives.

Location: Hybrid (Lakeland, FL)
Work Model: Enjoy the best of both worlds - collaborate in person and innovate remotely.

Why Join Us?

• Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Empowered Culture: We value autonomy, creativity, and continuous learning - your ideas shape the future of technology in our organization.

Your Impact

• Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams.
• Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion.
• Communicate product and project status to leadership, sponsors, stakeholders, and executive management.
• Manage relationships with software vendors as needed.
• Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement.
• Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions.
• Develop detailed implementation plans for complex technology solutions.
• Perform problem determination and define escalation paths for complex issues.
• Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware/software, and engaging vendors.
• Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance.
• Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met.
• Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance.
• Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs.
• Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility.
• Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy.
• Mentor junior analysts and contribute to team knowledge sharing through documentation, training, and best practices.

Required Qualifications

• Bachelor's degree in computer science, Business, or a related analytical field, or equivalent experience.
• 5+ years of experience as a Business Systems Analyst, including identifying business processes and supporting process improvements.
• 5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment.
• 3+ years of experience working with SQL Server enterprise database management systems.
• 3+ years of experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira).
• Working knowledge of the Software Development Lifecycle (SDLC), with the ability to operate effectively within defined roles and responsibilities.
• Ability to provide after-hours support during and after application deployment, including researching complex issues, determining root causes, developing workarounds, and coordinating with vendors for resolution.
• Demonstrated ability to translate complex business needs into clear technical requirements and user stories.
• Experience working in cross-functional teams with developers, QA, UX designers, and product owners.

Preferred Qualifications

• Knowledge of infrastructure and systems concepts.
• Experience performing data analysis by creating and executing queries, interpreting results, and communicating findings to both technical and business audiences.
• Experience working as a Scrum Master within an Agile Scrum framework and applying it to product development and delivery.
• Experience with real estate or facilities management systems (e.g., IWMS, lease administration platforms, space planning tools).
• Familiarity with cloud platforms such as Azure or AWS.
• Experience with business intelligence tools (e.g., Power BI, Tableau) for reporting and data visualization.
• 7+ years' business systems analysis experience.
• Experience with collaboration tools, like MIRO.
• Continued education including additional analytical or business degrees, and/or various technical disciplines.
• Experience as a Product Owner or Business Analyst with mobile and web applications.
• Experience using Microsoft DevOps to manage agile team backlog and sprints.

Frequency of Pay: Monthly
Minimum Base Pay: 7,985
Maximum Base Pay: 11,980
Potential Annual Pay with Bonus: 103,805 - 155,740
Year End Bonus: As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost.
• An opportunity to purchase additional shares of our privately-held stock.
• 401(k) retirement savings plan.
• Group health, dental and vision plans.
• Paid Time Off.
• Paid Parental Leave.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Free hot lunches (buffet-style) at facilities with a cafeteria.
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com).

Address: 333 E Lemon St
City: Lakeland
State: Florida
Zip Code: 33801-5006
Facility: Lak Publix Technology Hub 2 - B033
Job Category: Publix Technology

***Relocation/Household Good Shipment Allowance will NOT be provided.***