Taco Bell Jobs in Texas

Shift LeaderNow Hiring

Shift Leader (Hourly)

Department: Operations

Reports to: Assistant General Manager (AGM), Restaurant General Manager (RGM)

Pay Rate

$13.25 per hour - $16 per hour

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

Position SummaryThe Shift Leader (SL) is responsible for overseeing the day-to-day operations of the restaurant during their assigned shift. This includes managing staff, ensuring an excellent guest experience, maintaining food quality, and ensuring the restaurant operates smoothly. The Shift Leader plays a crucial role in managing day-to-day operations, maintaining a positive work environment, upholding brand standards, optimizing operational efficiency, and supporting the management team to achieve business goals. This is a key leadership role for individuals who are looking to grow into management.

Duties & ResponsibilitiesTeam Leadership & Supervision

Supervise, motivate, and manage restaurant staff during the shift.

• Train new employees in procedures, guest experience, and company standards.
• Monitor employee performance and provide balanced feedback.
• Lead shifts by assigning tasks, managing breaks, and ensuring smooth hand-offs between shifts.

Set a positive example through hustle, high standards, and a guest-first attitude.

Enforce company policies and ensure that employees are adhering to them, including uniform standards and health & safety regulations. Escalate issues as appropriate to the AGM or RGM.

Guest

Experience

Ensure a high standard of guest service is always maintained.

Operations Management: Oversee all aspects of daily operations during the shift, including food preparation, service delivery, and cleanliness.

Financial

Responsibilities

Help manage cash control and POS transactions; accurately reconcile cash at the end of the shift.

Track and record sales data, labor, and operational costs to ensure the restaurant is meeting financial goals. Monitor labor, food, and supply costs during shifts; adjust as needed to meet targets while ensuring adequate staffing levels are maintained.

Health, Safety, and Sanitation:

Enforce food safety and sanitation standards in line with company and regulatory guidelines.

Key CompetenciesPositive Energy: Creates a welcoming environment with high enthusiasm and optimism.

Accountability: Takes ownership of shift outcomes, staff performance, and guest satisfaction.

Recognition: Encourages others and celebrates team wins and personal progress.

Servant Leadership: Leads with empathy, supports team needs, and builds trust through action.

Situational Awareness: Can assess what's happening quickly and respond with good judgment.

Team Leadership: Can direct, motivate, and resolve issues while remaining fair and respectful.

Execution Focused: Gets things done the right way, even in high-pressure moments.

Skills & QualificationsMust be at least 18 years old.

High school diploma or equivalent is preferred but not required; some college coursework in hospitality or business management is a plus.

Basic computer skills required.

Problem-solving abilities and the capacity to make quick, informed decisions.

May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.

Compensation & BenefitsHourly wage (specific rate depends on experience and location).

Opportunities for advancement to management roles.

Employee meal discounts and team recognition programs.

Full-time employees may also be eligible for, paid time off, health benefits, or other incentives.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.