Shift Manager
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The base pay range for Shift Leaders at Taco Bell is competitive, ranging from $13.00 to $23.00 per hour, depending on location, experience, and qualifications. In addition, team members may qualify for shift incentives, discounts, and other benefits as per company policies, ensuring a rewarding work experience.

Key Responsibilities:
• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Qualifications:
• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must.
• Basic Math skills.

Benefits:
• Free bachelor's degree and scholarship programs.
• Free meals.
• Flexible schedules! Day, evening, and late night.
• Vacation pay and additional Paid Time Off.
• Medical benefits.
• 401k retirement plan with 6% match.
• Health and wellness programs.
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more.
• Commitment to a sustainable future.