Assistant Manager OHAssistant General Manager (AGM) Top 5 Accountabilities "You Are the Reason Why"

1. Lead Food Safety

• No Exceptions, No Excuses As an AGM, food safety isn't just a checklist - it's a culture you build. Complete the Food Safety Significant checklist, critical line temp chart, and enforce proper handwashing procedures every shift. You are responsible for ensuring your entire team executes these standards with consistency. If it's not safe, it doesn't go out. Period. That's what Proud looks like at the leadership level.

2. Deliver a Shift Worth Bragging About Fast, friendly service and 100% accurate orders - every guest, every visit, every shift. As an AGM, you're not just monitoring the guest experience, you're driving it. Coach your team in real time, remove barriers, and hold the standard high even when it's hard. When your shift runs right, guests feel it. That's "You Are the Reason Why" in action.

3. Execute Zones & Own Prep and Hold You are responsible for ensuring Own Your Zone Cards are being executed at every position and that prep and hold are being managed precisely throughout your shift. Use the Prep Guide, stay ahead of the rush, and make sure nothing is wasted and nothing runs out. A great AGM sees problems before they happen and fixes them before the guest ever notices.

4. Manage Labor & ICOS With a General Manager Mindset Deploy your team with purpose and adjust in real time based on business volume. Labor and ICOS are two of your biggest responsibilities - manage it too tightly and your team breaks down, managing it too loose and the business suffers. Find the balance. Make smart, data-driven decisions every shift by making labor adjustments, using Build 2s when ordering, validating trucks on delivery, daily accurate counts and following Prep Guide. This is "We Own It, We Grow It" - treat the business like it's yours because one day it could be.

5. Execute Team Member Training

• All the Way Through This is non-negotiable at Pacific Bells. Follow all training plans and calendars in One-Source and see every new hire's training through to full completion before they are placed in a live position. Cutting training short is not a solution - it is a failure to the team member and to the brand. Bold leaders invest in their people. Level Up your restaurant by developing every single person on your team the right way, every time.

Duties and

Responsibilities

Greet customers with a friendly demeanor and accurately take their orders.

• Prepare and package food and drink products according to restaurant standards.

Operate cash registers, process payments, and provide change to guests.

Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.

Assist with food prep and dishwashing as needed.

Restock inventory and supplies.

Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.

Offers ongoing coaching and feedback to team members.

Find, hire, and develop Taco Bell employees and guide new team members during onboarding.

Assist with any safety concerns in the workplace.

Reports any serious issues to their manager and HR as needed.

Conducts food safety and prep audits daily.

Conducts daily inventory monitors performance and shares responsibility for cash procedures.

Assist with schedule creation and deploying the team correctly.

Monitor speed of service and resolve bottlenecks to achieve goals.

Monitors inventory and food preparation on a daily basis to adhere to company standards.

Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment.

Knowledge and Skill

Requirements

Must be at least 18 years old or older.

Strong preference for an internal promote who has completed all required learning zone training and certifications.

High school diploma or GED is required.

Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.

Legal right to work in the United States.

Have open availability and the ability to work flexible hours and all shifts as needed.

Basic math and reading skills.

Excellent oral and written communication skills

Ability to learn quickly with a can-do attitude.

Comes to work with good hygiene.

Has reliable transportation and able to arrive to work on time.

Demonstrated ability to maintain financial controls and coach and train employees.

A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.