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UPS hiring General Billing Associate, Dunmore, Pennsylvania

General Billing Associate

UPS

Dunmore, Pennsylvania
Posted today

Responsibilities

Primary Duties

  • Communicates with customers to solve billing issues while providing excellent customer service.
  • Resolves discrepancies on shippers' invoices.
  • Researches billing issues.
  • Makes adjustments as necessary.
  • Educates customers on billing services UPS offers.
  • Initiates contacts (cross-functional and external) to resolve billing problems.
  • Performs other tasks as necessary.

Full Job Description

Job Opportunity At A Fortune Global 500 Organization
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers' invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. He/she performs other tasks as necessary.
Other Criteria:
  • This position is an internal Grade Level 005
  • Candidate must be geographically located in the same region of position or willing to self-relocate
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

How to Apply

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