Operations Program Manager - Soft Goods

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Apple's Operations team ensures that Apple's groundbreaking designs become industry-leading products, delivered on time and on spec. This high-profile, highly respected organization is positioned at the junction of Apple's product teams, the industries that supply core component technologies, and our manufacturing partners who help ensure that products such as iPad, iPhone, and Mac can be restocked just as fast as they fly off the shelves.

Description

The SoftGoods team brings color and texture to Apple! We work with specialty materials like fabric, adhesives, and silicone across a wide range of Apple products - iPhone & iPad accessories, Watch bands, Vision Pro, AirPods Max & more. Operations Program Managers are pivotal to the development and launch of Apple's products. A successful OPM is a natural leader and facilitator; is dynamic, driven, organized, and detail-oriented; excels in program/project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. This individual is the team leader within Product Operations and serves as the primary interface to product development and other functions within Apple. Our overall mission is a successful product launch meeting schedule, availability, and customer experience goals.

Responsibilities

• Responsible for the end-to-end product lifecycle management of all SoftGoods FATP & sub assemblies within Apple.
• Lead Apple & Original Equipment Manufacturer (OEM) vendor operations teams in planning and executing development builds & product ramp.
• Drive comprehensive program management including ops schedules, manufacturing cost inputs, budget management, and consolidated executive briefings.
• Coordinate & track readiness/risks across all ramp requirements: Equipment, Materials, Facilities & Resources.
• Lead operations communications, upward and downward through the organization; escalate issues and present mitigation/solutions to cross-functional executive teams with precision and clarity.
• Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and maximum flexibility while maintaining superior product quality expected of Apple.
• Communicate system requirements and schedules to facilitate technical readiness with cross-functional teams.
• Deliver operational excellence through resilient supply planning and execution. Bridge capacity plans to factory execution, manage production allocation, and mitigate risks to ensure supply meets business needs.

Minimum Qualifications

• 5+ years experience in NPI Operations Management, Supply Chain or Product/Program Management.
• Results driven and detail oriented project/program leadership experience required.
• Proven ability to drive solutions across multiple cross-functional teams and through the supply chain, exercising sound judgment and influencing without direct authority.
• Strong written and verbal communication skills. Ability to consolidate detailed data into concise executive messages.
• Ability to travel up to 20%.

Preferred Qualifications

• Technical expertise combined with in-factory experience a plus.
• Engineering or technical degree preferred. MBA a plus.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,500 and $201,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here in our culture, our benefits, and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace. Learn about reasonable accommodations for job applicants. Apple accepts applications to this posting on an ongoing basis.