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Job posting data last updated February 12, 2026.
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Process Assistant
Amazon Global Air Process Assistant
Come build the future with Amazon Global Air! A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We're defining the future of the air cargo transportation through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon!
Job
Responsibilities
Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Provide vacation coverage for Area Managers
- Provide policy follow-up, attendance tracking (duties do not extend to discipline)
Track and report ATS/labor hours
Assist the floor as an associate resource, training associates and verifying SOP compliance
Ensure successful area performance, through tracking, reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Fill in as needed with production duties
Fully understand workflow and daily production goals
Identify and address safety hazards within the work area
Participate in safety initiatives
Refer all job injuries immediately to area manager
A Day In The Life:
Process Assistants perform production duties as needed: picking and packing orders, receiving and stowing product, ensuring inventory accuracy, and loading and unloading aircraft at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe!
This Process Assistant position will be focused on Ramp Operations with flexibility to assist in Sort Operations when needed.
Eligibility
Requirements
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Temperature in the Air Gateway may vary depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
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