Amazon
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Working at Amazon: Reviews, Salaries, and Jobs

Is Amazon a good place to work?

Company Overview

Founded by Jeff Bezos in 1994, Amazon started as an online bookstore and has grown into a global e-commerce and tech powerhouse. Known for its Prime services, Alexa devices, and AWS cloud computing, Amazon employs over 1.5 million people in roles like tech, warehousing, logistics, and customer support. Fun fact: Amazon's first office was in Bezos's garage in Seattle.

Rating Distribution

418 ratings

Company Size:

1,540,000+ employees

Founded in:

1994

Location:

Seattle, WA

Industry:

E-commerce and Cloud Computing

Revenue:

$575B in 2024

CEO:

Andy Jassy

Amazon Employee Reviews Overview

Summary of Amazon Employee Feedback (AI-Generated)

3.4 out of 5

Across the diverse Amazon employee reviews from locations including Anchorage, Alaska, Kennewick, WA, Kennewick, WA, and others, a recurring theme is the mixed experience, characterized by both opportunities and challenges.
Many roles, particularly those involving customer service, delivery, and material handling, present demanding workloads and require adaptation to complex systems, often leading to frustration, especially when coupled with inadequate training.
A significant portion of the feedback highlights the importance of career development, with several reviews praising leadership and the potential for growth within the company.
However, this positive aspect is frequently tempered by concerns regarding work-life balance and the overall company culture, with multiple reviews citing a disconnect between expectations and reality.
Notably, a consistent issue across many locations is the reliance on complex labor tracking systems, which consistently generate confusion and inefficiency for employees.
While Amazon offers opportunities for career progression, the operational challenges and lack of adequate support frequently undermine the positive aspects of the work environment.
The most critical concern, evident across all reviews, is the need for improved training and streamlined systems to better support employees in their roles.
Finally, a common sentiment is a general sense of ‘okay’ – neither overwhelmingly positive nor negative, reflecting a stable but unremarkable experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Career Opportunities (Potential for Growth)
  • Positive Leadership (Supportive Senior Management)
  • Stable Work Environment

Cons

  • Complex Labor Tracking Systems (Lack of Training & Support)
  • Demanding Workloads (Often Coupled with Inadequate Support)
  • Work-Life Balance Challenges

Pay Overview at Amazon

$59
/ hour

Amazon is $59, with most salaries ranging from $42 to $87. Compensation can vary depending on job title, experience level, and location.

Median
$59
Low
$42
High
$87

Latest Job Openings at Amazon

Amazon

Process Assistant, DSM9

Amazon
Bondurant, Iowa
Today
Process Assistant The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key job elements include: Support and work in the department as required Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon
Bethesda, Maryland
Today
Retail Lead Associate Pay starts at $20.80 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 6:45am and 1:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon
Park City, Utah
Today
Retail Lead Associate Pay starts at $19.15 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability: Sunday - Thursday between 2:45pm and 9:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the...
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Amazon

Process Assistant, Amazon Air

Amazon
Rockford, Illinois
Today
Amazon Global Air Process Assistant Come build the future with Amazon Global Air! A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We're defining the future of the air cargo transportation through a talented, diverse...
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Amazon

Delivery Station Customer Service Associate, DSL

Amazon
Von Ormy, Texas
Today
Delivery Station Customer Service Associate At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're...
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Amazon

Delivery Station Customer Service Associate, DSL

Amazon
Madison, Wisconsin
Today
Delivery Station Customer Service Associate At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're...
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Amazon

Fire TV Market Trainer, Amazon Devices

Amazon
San Francisco, California
Today
Market Trainer - Fire Tv Candidates must reside within assigned territory they are supporting. Available locations San Francisco, CA Phoenix, AZ Denver, CO Columbus, OH Amazon offers a collection of revolutionary products and the device business is one of the most innovative and fastest growing. We pride ourselves in being...
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Amazon

Prime Air Ground Handler, Amazon - Prime Air

Amazon
Richardson, Texas
Today
Prime Air Job Opportunity At Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to revolutionize delivery services through innovative drone technology....
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon
St. Petersburg, Florida
Today
Retail Lead Associate Pay starts at $18.90 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Sunday-Thursday between 7:45am and 2:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon
Annapolis, Maryland
Today
Retail Lead Associate Pay starts at $18.60 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 8:45am and 3:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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