Amazon
|3.4|
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Amazon Employee Reviews

What is it like to work at Amazon?

Review information last updated August 6, 2025.

Rating Distribution

418 ratings

★
★
★
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Summary of Amazon Employee Feedback (AI-Generated)

3.4 out of 5
★
★
★
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☆

Across the diverse Amazon employee reviews from locations including Anchorage, Alaska, Kennewick, WA, Kennewick, WA, and others, a recurring theme is the mixed experience, characterized by both opportunities and challenges.
Many roles, particularly those involving customer service, delivery, and material handling, present demanding workloads and require adaptation to complex systems, often leading to frustration, especially when coupled with inadequate training.
A significant portion of the feedback highlights the importance of career development, with several reviews praising leadership and the potential for growth within the company.
However, this positive aspect is frequently tempered by concerns regarding work-life balance and the overall company culture, with multiple reviews citing a disconnect between expectations and reality.
Notably, a consistent issue across many locations is the reliance on complex labor tracking systems, which consistently generate confusion and inefficiency for employees.
While Amazon offers opportunities for career progression, the operational challenges and lack of adequate support frequently undermine the positive aspects of the work environment.
The most critical concern, evident across all reviews, is the need for improved training and streamlined systems to better support employees in their roles.
Finally, a common sentiment is a general sense of ‘okay’ – neither overwhelmingly positive nor negative, reflecting a stable but unremarkable experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Career Opportunities (Potential for Growth)
  • Positive Leadership (Supportive Senior Management)
  • Stable Work Environment

Cons

  • Complex Labor Tracking Systems (Lack of Training & Support)
  • Demanding Workloads (Often Coupled with Inadequate Support)
  • Work-Life Balance Challenges
Jul 15, 2025
5 out of 5
★
★
★
★
★
Support Engineer

genial todo esta bien incluidos los trabajadores

This role offers a positive and supportive work environment, competitive compensation aligned with industry standards in Mexico, well-trained staff, and excellent office facilities.
Jul 15, 2025
1 out of 5
★
☆
☆
☆
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Warehouse Fulfillment Associate

If you just need a job

Overall, the team at this location exhibited a consistent need for additional training and support. Leadership communication regarding operational changes was frequently delayed, impacting workflow efficiency. There was an observed pattern of preferential treatment in task assignments, with specific individuals consistently selected for support roles despite claims of random selection.
Compensation/Benefits
★
★
☆
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☆
2/5
Job Culture
★
☆
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☆
☆
1/5
Management
★
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☆
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1/5
Job Work/Life Balance
★
★
☆
☆
☆
2/5
Job Security/Advancement
★
☆
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1/5

Pros

The 4-day on, 3-days off schedule was a significant benefit.

Cons

Areas for improvement include leadership development and training, as well as a review of compensation and salary progression opportunities.

Jul 15, 2025
3 out of 5
★
★
★
☆
☆
Amazon Fulfillment Associate

Great paying warehouse job

Positive Feedback: The employee values the competitive compensation and flexibility regarding time off. They also appreciate the company’s suitability for independent workers.
Jul 14, 2025
1 out of 5
★
☆
☆
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☆
Associate

Selective growth opportunities

Rating Compensation And Benefits
★
★
☆
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2/5
Rating Career Opportunities
★
★
☆
☆
☆
2/5
Rating Culture And Values
★
☆
☆
☆
☆
1/5
Rating Diversity And Inclusion
★
★
☆
☆
☆
2/5
Rating Senior Leadership
★
☆
☆
☆
☆
1/5
Rating Work Life Balance
★
☆
☆
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1/5

Pros

This role thrives in an environment where structured processes and established procedures are valued.

Cons

While adherence to established protocols is appreciated, demonstrating independent judgment and a willingness to challenge ideas or take decisive action can sometimes be perceived negatively.

Jul 14, 2025
4 out of 5
★
★
★
★
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NOC Specialist

Informative

During my time here, I gained a strong understanding of the middle mile networks operations and transportation systems. I recognize the value of Amazon’s employee benefits and encourage colleagues to utilize them for professional development and advancement opportunities.
Jul 13, 2025
5 out of 5
★
★
★
★
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Deli Clerk

cool

Rating Compensation And Benefits
★
★
★
★
★
5/5
Rating Career Opportunities
★
★
★
★
★
5/5
Rating Culture And Values
★
★
★
★
★
5/5
Rating Diversity And Inclusion
★
★
★
★
★
5/5
Rating Senior Leadership
★
★
★
★
★
5/5
Rating Work Life Balance
★
★
★
☆
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3/5

Pros

The workplace environment is positive and enjoyable.

Cons

There are no areas for improvement identified.

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Amazon Employee Reviews by Location

Location Rating Reviews
Seattle, WA
3.2
★
★
★
☆
☆
40
New York, NY
3.6
★
★
★
★
☆
19
Phoenix, AZ
3.2
★
★
★
☆
☆
9
Los Angeles, CA
3.7
★
★
★
★
☆
7
Hebron, KY
3.7
★
★
★
★
☆
7
Denver, CO
2.2
★
★
☆
☆
☆
6
San Francisco, CA
3.8
★
★
★
★
☆
6
Charlotte, NC
3.7
★
★
★
★
☆
6
Saint Peters, MO
3.6
★
★
★
★
☆
5
Dallas, TX
4
★
★
★
★
☆
5
Arlington, WA
3.2
★
★
★
☆
☆
5
Kenosha, WI
3.2
★
★
★
☆
☆
5
Baltimore, MD
3
★
★
★
☆
☆
5
Memphis, TN
3
★
★
★
☆
☆
4
Mount Juliet, TN
3.3
★
★
★
☆
☆
4

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Amazon. Contact us to suggest updates to this page.