What is it like to work at Amazon?
Review information last updated February 11, 2026.
Rating Distribution
154 ratings
Summary of Amazon Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Career Opportunities (Potential for Growth)
- Positive Leadership (Supportive Senior Management)
- Stable Work Environment
Cons
- Complex Labor Tracking Systems (Lack of Training & Support)
- Demanding Workloads (Often Coupled with Inadequate Support)
- Work-Life Balance Challenges
The work was clear, simple, and easy.
The atmosphere was genuinely positive and refreshing.
This temporary job offered valuable learning.
This company includes all workers and aspects.
This job offered very basic employment tasks
Pros
The 4-day on, 3-days off schedule was a significant benefit.
Cons
Areas for improvement include leadership development and training, as well as a review of compensation and salary progression opportunities.
This warehouse job provided great pay and benefits.
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Amazon Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| Seattle, WA | 2.3 ★ ★ ☆ ☆ ☆ | 4 |
| New York, NY | 3 ★ ★ ★ ☆ ☆ | 4 |
| Atlanta, GA | 2.3 ★ ★ ☆ ☆ ☆ | 3 |
| Kenosha, WI | 3.3 ★ ★ ★ ☆ ☆ | 3 |
| Charlotte, NC | 3 ★ ★ ★ ☆ ☆ | 3 |
| Jacksonville, FL | 5 ★ ★ ★ ★ ★ | 2 |
| Elizabethtown, PA | 4.5 ★ ★ ★ ★ ★ | 2 |
| Cleveland, OH | 3.5 ★ ★ ★ ★ ☆ | 2 |
| Chattanooga, TN | 3.5 ★ ★ ★ ★ ☆ | 2 |
| Saint Peters, MO | 3 ★ ★ ★ ☆ ☆ | 2 |
| Arlington, WA | 3.5 ★ ★ ★ ★ ☆ | 2 |
| Coppell, TX | 3 ★ ★ ★ ☆ ☆ | 2 |
| Pflugerville, TX | 2 ★ ★ ☆ ☆ ☆ | 2 |
| Houston, TX | 3.5 ★ ★ ★ ★ ☆ | 2 |
| San Francisco, CA | 3 ★ ★ ★ ☆ ☆ | 2 |
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Process Assistant, DSM9
Amazon
Process AssistantThe Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key job elements include:
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of ATS/labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Participating in safety initiatives
Referring all job injuries immediately to area manager
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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Amazon. Contact us to suggest updates to this page.




