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Amazon Employee Reviews

What is it like to work at Amazon?

Review information last updated December 24, 2025.

Rating Distribution

154 ratings

Summary of Amazon Employee Feedback (AI-Generated)

3.4 out of 5

Across the diverse Amazon employee reviews from locations including Anchorage, Alaska, Kennewick, WA, Kennewick, WA, and others, a recurring theme is the mixed experience, characterized by both opportunities and challenges.
Many roles, particularly those involving customer service, delivery, and material handling, present demanding workloads and require adaptation to complex systems, often leading to frustration, especially when coupled with inadequate training.
A significant portion of the feedback highlights the importance of career development, with several reviews praising leadership and the potential for growth within the company.
However, this positive aspect is frequently tempered by concerns regarding work-life balance and the overall company culture, with multiple reviews citing a disconnect between expectations and reality.
Notably, a consistent issue across many locations is the reliance on complex labor tracking systems, which consistently generate confusion and inefficiency for employees.
While Amazon offers opportunities for career progression, the operational challenges and lack of adequate support frequently undermine the positive aspects of the work environment.
The most critical concern, evident across all reviews, is the need for improved training and streamlined systems to better support employees in their roles.
Finally, a common sentiment is a general sense of ‘okay’ – neither overwhelmingly positive nor negative, reflecting a stable but unremarkable experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Career Opportunities (Potential for Growth)
  • Positive Leadership (Supportive Senior Management)
  • Stable Work Environment

Cons

  • Complex Labor Tracking Systems (Lack of Training & Support)
  • Demanding Workloads (Often Coupled with Inadequate Support)
  • Work-Life Balance Challenges
Oct 6, 2025
4 out of 5
Associate

The work was clear, simple, and easy.

This employee consistently demonstrates a reliable and independent work ethic. They appreciate a flexible work environment with straightforward PTO procedures and adaptable scheduling. Performance is focused and results-oriented, and the work environment is generally comfortable and conducive to productivity.
Oct 6, 2025
4 out of 5
Warehouse Worker

The atmosphere was genuinely positive and refreshing.

Amazon provides a challenging and stimulating work environment characterized by rapid growth and innovation opportunities. The company offers competitive compensation and a robust benefits package, alongside a diverse range of roles across multiple departments. While the work environment demands a high level of performance and efficiency, employees are frequently challenged to achieve ambitious goals. This can, at times, create a demanding atmosphere. Amazon is ideally suited for highly motivated individuals seeking a dynamic and results-oriented career, though it may not be a suitable fit for those preferring a more relaxed or less intense work pace.
Oct 2, 2025
2 out of 5
Grocery Shopper

This temporary job offered valuable learning.

Shift scheduling has presented some challenges, particularly in consistently securing shifts to meet monthly hour requirements. The recent increase in new hires has created a competitive environment for shift assignments.
Jul 15, 2025
5 out of 5
Support Engineer

This company includes all workers and aspects.

This role offers a positive and supportive work environment, competitive compensation aligned with industry standards in Mexico, well-trained staff, and excellent office facilities.
Jul 15, 2025
1 out of 5
Warehouse Fulfillment Associate

This job offered very basic employment tasks

Overall, the team at this location exhibited a consistent need for additional training and support. Leadership communication regarding operational changes was frequently delayed, impacting workflow efficiency. There was an observed pattern of preferential treatment in task assignments, with specific individuals consistently selected for support roles despite claims of random selection.
Compensation/Benefits
2/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
2/5
Job Security/Advancement
1/5

Pros

The 4-day on, 3-days off schedule was a significant benefit.

Cons

Areas for improvement include leadership development and training, as well as a review of compensation and salary progression opportunities.

Jul 15, 2025
3 out of 5
Amazon Fulfillment Associate

This warehouse job provided great pay and benefits.

Positive Feedback: The employee values the competitive compensation and flexibility regarding time off. They also appreciate the company’s suitability for independent workers.

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Amazon Employee Reviews by Location

Location Rating Reviews
Seattle, WA
2.3
4
New York, NY
3
4
Charlotte, NC
3
3
Atlanta, GA
2.3
3
Kenosha, WI
3.3
3
Coppell, TX
3
2
Arlington, WA
3.5
2
San Francisco, CA
3
2
Phoenix, AZ
2
2
Union City, GA
2.5
2
Elizabethtown, PA
4.5
2
Pflugerville, TX
2
2
Houston, TX
3.5
2
Cleveland, OH
3.5
2
Saint Peters, MO
3
2

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Amazon. Contact us to suggest updates to this page.