Amazon Employee Reviews in New York, NY

Across all Amazon employee reviews, a recurring theme is the significant disparity between the company’s stated values and the lived experiences of its employees.
While Amazon consistently promotes itself as a customer-centric, innovative, and inclusive employer, many reviews reveal a demanding work environment characterized by long hours, high pressure, and a lack of work-life balance.
A consistent concern is the intense workload, particularly for Operations Managers, with many reporting unsustainable demands and frequent expectations of being available outside of standard work hours.
Retention is a major issue, with high turnover rates, especially among senior leadership, suggesting problems with stability and career progression.
Despite this, several reviews highlight positive aspects, most notably around compensation and benefits, career opportunities, and the support provided by leadership – particularly for certain roles and locations.
A critical area of concern is the potential for a hostile or unwelcoming culture for female leaders, evidenced by the departure of senior female managers.
Furthermore, a common thread is the difficulty in reconciling the company’s stated values with the reality of the work, leading to dissatisfaction and burnout.
The experiences vary significantly depending on the location and the specific role, but a persistent challenge is managing the expectations set by the company against the demands of the job.
Finally, while some locations reported exceptional experiences, others highlighted serious issues with work-life balance and overall employee satisfaction.