Sr. Manager - Marketing Technologies (Adobe)

Cultivate a better world. Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The opportunity: We're seeking a Senior Manager, Marketing Technology to own and evolve our Adobe stack - AEP, AJO, Adobe Analytics, Target, and CJA - while building a high-performing team. You will lead a team of four and ensure these platforms deliver measurable business impact, with a mandate to develop talent, strengthen craftsmanship, and grow capacity as our needs scale. This role partners closely with Marketing, Product, Data, Engineering, and Privacy to drive audience strategy, real-time activation, and personalization at scale, while ensuring data quality, identity resolution, governance, and seamless integrations with CRM, web/mobile, vendor platforms, and our data warehouse.

As a people-first leader, you'll create clear role definitions and growth paths, run regular 1:1s and goal/feedback cycles, and invest in training and Adobe certifications. You'll establish mentoring, pairing, and configuration/query reviews; promote cross-training across our Adobe products; and foster a culture of inclusion, teamwork, and continuous improvement. You'll hire to fill key skill gaps, onboard new team members effectively, recognize and reward impact, and build succession plans for critical capabilities.

You'll oversee end-to-end operations across tagging and data collection, schema and consent management, journey design and orchestration, experimentation and optimization, and cross-channel reporting. Responsibilities include platform health and SLAs, backlog and budget management, vendor coordination, and establishing best practices, documentation, and enablement for stakeholders. You'll track and communicate outcomes through clear KPIs (e.g., conversion lift, audience reach, latency, and attribution accuracy) and coach the team to deliver rapid, reliable, repeatable releases. This is a hands-on leadership role for someone who can balance strategic direction with day-to-day execution.

Location: This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

What you'll do:

• Manage a team of 4 of highly skilled marketing technology specialists.
• Ensure proper agile development of our Martech stack.
• Partner with our Product team to achieve roadmap execution success.
• Plan and execute releases: UAT, change tickets, rollback plans, and release notes.
• Track key KPIs daily/weekly (conversion lift, reach, latency, data freshness, error rates) and share concise updates.
• Manage vendor relationships and licensing/utilization (profiles, event volumes, message quotas); prevent overage risks.
• Document architectures, runbooks, standards, and playbooks; keep diagrams and inventories current.
• Coach and develop the team: 1:1s, feedback, pairing/reviews on configurations and queries; identify skill gaps and training needs.
• Partner with Finance/Procurement on budget vs. actuals for tools and services; identify cost optimizations.
• Engage stakeholders regularly (Marketing, Product, Data, Security/Privacy) to align on priorities and resolve dependencies.
• Continuously identify and implement improvements to speed, reliability, and governance (automation, templates, reusable components).

What you'll bring to the table:

• B.S. degree in computer science, engineering, or marketing preferred.
• 8+ years of Martech experience.
• 4+ years of people leadership experience.
• Expertise in the Adobe stack of marketing technology tools.
• An agile mind set with the ability to adapt and adjust to an ever-evolving market.

Pay transparency: A reasonable estimate of the current base pay range for this position is $178,000.00-$259,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit WWW.CHIPOTLE.COM for more details.

Who we are: Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.