IT Service Center - Internship

Cultivate a better world. Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The opportunity. Chipotle's IT Service Center (ITSC) is seeking a proactive, self-directed Information Technology Intern to join our team. In this role, you will partner closely with the ITSC and support the Support Planning Team, gaining hands-on experience in enterprise support for a global restaurant organization. The ideal candidate excels at diagnosing and resolving technical issues, quickly learns new tools and technologies, and contributes to delivering projects on time.

What you'll do.

• Contribute to ongoing initiatives that enhance the employee IT support experience
• Triage escalated support tickets and engage the appropriate Tier 2 technical teams
• Partner with upstream technical teams on cross-functional initiatives
• Adhere to established procedures and processes for restaurant support operations
• Investigate technical issues and recommend practical solutions
• Assist in developing reports and performing support trend analysis
• Coordinate with vendor/technical partners to support restaurant operations

What you'll bring to the table.

• Education: High School Diploma or GED required
• Currently pursuing an associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or related field
• Basis understanding of ticketing systems and support practices, or willingness to learn
• Good time management skills
• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Able to work independently and as part of a team
• Able to learn quickly and adapt to changing technology

Pay transparency. Pay rate is $20 per hour, depending on skill level, experience, and/or education. Compensation offered is also subject to local wage and hour laws.

Who we are. Chipotle Mexican Grill, Inc. is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. If you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact ADAaccommodations@chipotle.com.