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Costco Employee Reviews

What is it like to work at Costco?

Review information last updated December 3, 2025.

Rating Distribution

71 ratings

Summary of Costco Employee Feedback (AI-Generated)

4.1 out of 5

Across all Costco employee reviews, a consistent theme emerges: the quality of the work experience is heavily dependent on the specific role and the individual’s experience within that role.
Many reviews, particularly those based on single experiences, highlight a functional but often unremarkable work environment.
A common complaint revolves around a lack of robust training and support, especially for new employees.
This is particularly pronounced in roles like Demonstrator/Product Promoter and Customer Service Representatives, where inadequate onboarding and limited experience before task assignment lead to feelings of insecurity and potential underperformance.
The physical demands of roles like Stocker/Order Filler and Sales Representatives are consistently noted, requiring significant stamina and organizational skills.
Conversely, some roles, like the Anchorage Customer Service Representative, receive overwhelmingly positive feedback, suggesting a well-structured role and supportive team environment, though these are based on extremely limited data.
A recurring concern is the impact of understaffing and rapid changes on employee development and overall satisfaction.
While some employees appreciate the competitive compensation and potential for advancement, these benefits are often overshadowed by the challenges associated with a rapidly changing and sometimes under-resourced work environment.
Ultimately, the reviews collectively paint a picture of Costco as a company where the employee experience varies significantly depending on the specific role and the level of support provided.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Competitive Compensation and Benefits
  • Potential for Advancement (in some roles)
  • Functional Work Environment (in some roles)

Cons

  • Lack of Adequate Training and Support
  • High Physical Demands (in many roles)
  • Understaffing and Rapid Changes
Nov 9, 2025
1 out of 5
Member Services Representative

Costco was incredibly stressful and unfriendly.

Positive aspects of working at the company include a low-stress environment and supportive management who demonstrate genuine care for employees. Conversely, previous experiences involved a challenging working relationship with management and colleagues, characterized by a lack of guidance and support. The overall work environment is significantly improved, fostering a peaceful and collaborative atmosphere. A typical workday is marked by a positive and supportive environment where management demonstrates a commitment to employee well-being.
Oct 6, 2025
5 out of 5
Tire Sales & Installation Specialist

I loved the atmosphere and my colleagues.

As a member of the tire center team, I consistently demonstrated a strong work ethic and a proactive approach to all assigned tasks, readily tackling challenging situations. While the Florida heat presented a significant physical demand, I adapted effectively to the environment. I particularly valued the camaraderie and positive atmosphere within our small team.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
3/5
Job Security/Advancement
5/5

Pros

Competitive benefits and compensation.

Cons

The schedule offered limited flexibility.

Oct 4, 2025
1 out of 5
EPJ Operator

This experience was truly unpleasant and hard.

Positive Feedback: The employee appreciates aspects of working at the company. Negative Feedback: The employee expressed concerns regarding perceived favoritism within the workplace and inconsistent application of full-time employment opportunities. Additionally, the employee described the work environment as uncomfortable due to consistently low temperatures. Finally, the employee noted a sense of relief upon completing their workday.
Jul 14, 2025
3 out of 5
Front End Associate

Maintaining work-life balance proved to be very difficult.

Costco’s work-life balance is a significant concern. Scheduling flexibility is limited, and requests for time off are often met with uncertainty. Compensation and benefits appear to be largely influenced by tenure with the company. As a front-end associate, physical demands, particularly related to cart management, were considerable.
Compensation/Benefits
4/5
Job Culture
3/5
Management
3/5
Job Work/Life Balance
1/5
Job Security/Advancement
3/5

Pros

Generous maternity leave policy, competitive pay, positive relationships with colleagues.

Cons

Limited scheduling flexibility, inconsistent work-life balance, physically demanding role.

Jul 13, 2025
5 out of 5
Assisting cashiers

This company consistently delivers outstanding results.

Strengths of employment include positive working relationships with colleagues. A significant challenge is the repetitive nature of certain tasks, specifically clothing preparation. The work environment is characterized by diverse collaboration and a consistently busy workload.
Jul 12, 2025
4 out of 5
Sales

The work environment was generally positive and supportive.

The work environment is positive and collaborative, with colleagues providing significant support in managing workload demands. Compensation is satisfactory.

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Costco Employee Reviews by Location

Location Rating Reviews
Vancouver, WA
3.5
2
Chino Hills, CA
3.5
2
Salem, OR
4
2
Orlando, FL
3.5
2
Syracuse, NY
5
1
Lancaster, PA
2
1
Myrtle Beach, SC
5
1
Melbourne, FL
5
1
Altamonte Springs, FL
5
1
Novato, CA
3
1
Sacramento, CA
5
1
Eden Prairie, MN
5
1
Kennesaw, GA
5
1
Prescott, AZ
5
1
Rohnert Park, CA
4
1

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