Costco
|4.2|
Costco logo

Costco Employee Reviews

What is it like to work at Costco?

Review information last updated August 13, 2025.

Rating Distribution

191 ratings

Summary of Costco Employee Feedback (AI-Generated)

4.1 out of 5

Across all Costco employee reviews, a consistent theme emerges: the quality of the work experience is heavily dependent on the specific role and the individual’s experience within that role.
Many reviews, particularly those based on single experiences, highlight a functional but often unremarkable work environment.
A common complaint revolves around a lack of robust training and support, especially for new employees.
This is particularly pronounced in roles like Demonstrator/Product Promoter and Customer Service Representatives, where inadequate onboarding and limited experience before task assignment lead to feelings of insecurity and potential underperformance.
The physical demands of roles like Stocker/Order Filler and Sales Representatives are consistently noted, requiring significant stamina and organizational skills.
Conversely, some roles, like the Anchorage Customer Service Representative, receive overwhelmingly positive feedback, suggesting a well-structured role and supportive team environment, though these are based on extremely limited data.
A recurring concern is the impact of understaffing and rapid changes on employee development and overall satisfaction.
While some employees appreciate the competitive compensation and potential for advancement, these benefits are often overshadowed by the challenges associated with a rapidly changing and sometimes under-resourced work environment.
Ultimately, the reviews collectively paint a picture of Costco as a company where the employee experience varies significantly depending on the specific role and the level of support provided.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Competitive Compensation and Benefits
  • Potential for Advancement (in some roles)
  • Functional Work Environment (in some roles)

Cons

  • Lack of Adequate Training and Support
  • High Physical Demands (in many roles)
  • Understaffing and Rapid Changes
Jul 14, 2025
4 out of 5
Front End Cashier

Great place to work

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
3/5

Pros

Demonstrates a strong understanding of team dynamics and operates within a positive work environment.

Cons

The role involves significant physical demands, including extensive heavy lifting. Additionally, company policy requires full attendance for the initial 90-day probationary period.

Jul 13, 2025
5 out of 5
Cashier

meh

Pros

Performance has been consistently solid and straightforward.

Cons

Performance aligns with expectations and demonstrates standard levels of achievement.

Jul 13, 2025
5 out of 5
Assisting cashiers

Absolutely amazing

Strengths of employment include positive working relationships with colleagues. A significant challenge is the repetitive nature of certain tasks, specifically clothing preparation. The work environment is characterized by diverse collaboration and a consistently busy workload.
Jul 12, 2025
4 out of 5
Night Merchandiser

Good work culture

Costco offers a rewarding work environment with a strong company culture and comprehensive benefits. However, the hiring process can be highly competitive, with significant applicant volume resulting in lengthy application wait times – approximately three years for some individuals. Instances of immediate hires occurring without prior applications are not uncommon. During initial training, staffing shortages frequently necessitate new hires immediately contributing to operational tasks. Turnover rates are notable, with approximately four out of the original cohort remaining. The company prioritizes permanent positions, offering competitive compensation with 50-cent pay increases after every 1000 hours worked, ultimately reaching a maximum hourly rate of $30.00. While many new hires begin as seasonal employees, transitioning to a permanent role is achievable for responsible and competent individuals who demonstrate a strong work ethic and positive customer interactions. Seasonal roles serve as a probationary period. Costco’s workforce is predominantly part-time, although full-time opportunities are available and offer more consistent hours and increased earning potential. Schedules are frequently variable, requiring employees to regularly check their availability. Full-time positions are highly sought after. Benefits are substantial, including paid time off, sick leave, and comprehensive leave policies such as pregnancy and bereavement leave, as well as an unpaid mental health break. Permanent employees also receive a complimentary turkey at Thanksgiving and up to four Executive Memberships for their families. Transferring between warehouses is possible without loss of seniority. The company is accommodating to student schedules. Despite these advantages, the work is physically demanding, requiring employees to be on their feet for extended periods. Workspaces are limited to the break room and designated areas. Costco operates 24 hours a day, with morning shifts (1:00 AM – 10:00 AM) being particularly productive due to limited customer traffic. While individual supervisor competence may vary, Costco provides a stable and well-compensated work experience. Although no workplace is without its challenges, Costco offers a solid opportunity for those seeking reliable employment.
Jul 11, 2025
2 out of 5
Stocker

It looks pretty good with many drawbacks

During my time at Costco, I gained valuable insights into the company’s operations. While there were instances of exceptional performance and positive experiences, certain aspects require consideration. Compensation is competitive for entry-level positions, particularly with consistent full-time employment over an extended period – approximately six years. Benefits are offered at a favorable cost, and interactions with leadership and colleagues have generally been positive. However, advancement opportunities may be limited for employees with family responsibilities. I observed instances where promotions appeared to be influenced by factors beyond merit, potentially due to favoritism. Individuals who struggle to decline additional tasks may experience significant workload and potential dissatisfaction. Overall, Costco may be a suitable fit for some, but it’s important to be aware of these potential challenges.
Jul 10, 2025
4 out of 5
Manager

Costco

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

Competitive compensation and a straightforward work environment.

Cons

The role requires a significant time commitment and can be demanding, leading to elevated stress levels.

Want to see more reviews?

Sign in to view all 191 reviews for Costco

Costco Employee Reviews by Location

Location Rating Reviews
Dallas, TX
4.9
7
New York, NY
4.3
6
Issaquah, WA
4.6
5
Sacramento, CA
4.7
3
Chicago, IL
4.7
3
Seattle, WA
4.3
3
Orlando, FL
4
3
Portland, OR
5
3
Vancouver, WA
3.7
3
Raleigh, NC
2
2
Hawthorne, CA
4
2
Kalamazoo, MI
4
2
Colorado Springs, CO
3
2
Columbus, OH
4.5
2
Atlanta, GA
3.5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Costco. Contact us to suggest updates to this page.