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Dollar General Employee Reviews

What is it like to work at Dollar General?

Review information last updated March 4, 2026.

Rating Distribution

249 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

2.4 out of 5

Across all 16 Dollar General store reviews, a recurring theme emerges: significant variation in employee experiences, heavily influenced by the specific location and management.
While some stores, like Frazier Park, Clovis, and Twentynine Palms, received overwhelmingly positive feedback, characterized by supportive environments, competitive compensation, and opportunities for growth, others, particularly the one in Clovis, presented a profoundly negative experience, reflected in extremely low ratings across all categories.
The most frequently cited positive aspect was a supportive and collaborative work environment, often coupled with competitive compensation and a focus on employee well-being.
Flexibility regarding employee absences was also a notable positive, particularly in locations like Frazier Park.
Conversely, the most common negative theme revolved around perceived management issues and a lack of positive attributes.
The Clovis store, in particular, was consistently rated poorly, suggesting potential problems with leadership, culture, and possibly compensation/benefits.
A recurring concern was the repetitive nature of the work, particularly for Stocker and Order Filler positions, leading to a feeling of limited career opportunities and a detrimental work environment.
Furthermore, a lack of diversity and inclusion was mentioned as a concern in some reviews, highlighting the need for Dollar General to address these issues across its entire network.
The data suggests that a strong, positive employee experience is highly dependent on the specific store’s management and operational practices, indicating a need for greater consistency in these areas across the company.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive and Collaborative Work Environment
  • Competitive Compensation
  • Flexibility Regarding Employee Absences
  • Opportunities for Professional Growth (in some locations)
  • Positive Customer Interaction (in some locations)

Cons

  • Negative Management & Culture (Recurring Issue)
  • Repetitive Work & Limited Career Opportunities
  • Lack of Diversity & Inclusion (Mentioned in Several Reviews)
  • Inconsistent Operational Practices Across Locations
  • Potential Issues with Compensation & Benefits (Based on Negative Reviews)
Feb 5, 2026
1 out of 5
Key Carrier/Sales Associate

The high stress didn’t match the low pay.

This role presented significant challenges and concerns regarding workplace environment and support. There was a noticeable lack of consideration for employee well-being and instances of retaliation against individuals raising workplace issues. Management exhibited unprofessional behavior, including disseminating negative information about employees and inappropriately discussing personal matters. Compensation was below market value for the workload and responsibilities assigned. Furthermore, workers’ compensation coverage was not offered in the event of work-related injuries, requiring employees to cover expenses out-of-pocket.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Opportunities to engage with new clients and build relationships.

Cons

Overall, the work environment and support systems were inadequate.

Feb 3, 2026
3 out of 5
Team Lead

I learned a lot during my time here.

The role is generally straightforward. However, there have been instances where the volume of work completed has not aligned with management’s expectations, regardless of the effort and exceeding of goals. Feedback consistently indicates that the work is considered “good enough” even when significant additional contributions are made.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5
Feb 2, 2026
1 out of 5
Assistant Store Manager

I felt significantly underpaid and undervalued at work.

During my time with the company, I initially found a strong connection to the retail industry and appreciated the opportunity to develop my management skills in this role. However, I experienced significant challenges related to the company's operational practices and employee treatment. As the organization evolved, I observed a concerning lack of support for managers, with frequent instances of staff turnover. Compensation did not consistently align with initial promises, and there was a tendency to prioritize filling positions over genuine employee well-being. Managers, operating on a salaried basis, often faced unsustainable workloads, frequently exceeding 60 hours per week, while store-level issues, such as maintenance requests, delivery problems, and security concerns, were frequently neglected and unresolved for extended periods. Despite documented reporting of these issues, concerns were often dismissed during inspections, leading to unwarranted job losses and a perception that management prioritized protecting the company's image over addressing legitimate operational needs. These systemic issues contributed to a decline in store performance and a lack of long-term employee engagement.
Dec 8, 2025
4 out of 5
Assistant Manager

Dollar General provides valuable employee benefits.

The employee consistently fulfills their required duties, which primarily involve customer service at the register and shelf stocking. Management demonstrates a supportive and collaborative approach, fostering a positive and trusting work environment.
Compensation/Benefits
4/5
Job Culture
3/5
Management
5/5
Job Work/Life Balance
2/5
Job Security/Advancement
3/5

Pros

Management is supportive and readily assists employees with various needs.

Cons

Opportunities for significant financial advancement may be limited.

Dec 8, 2025
1 out of 5
Assistant Store Manager (ASM)

This position requires minimal external commitments.

There is a disconnect between corporate expectations and achievable outcomes. A consistent lack of alignment regarding priorities and task completion is observed. The current system does not adequately recognize or incentivize high performance, nor does it effectively address instances of underperformance.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Positive customer relationships are established.

Cons

Insufficient training opportunities are provided.

Dec 5, 2025
1 out of 5
Shift Leader

Management needs significant focus and development.

The employee consistently demonstrates a high level of work output and dedication. However, compensation has not been adjusted to reflect this performance. There have been ongoing challenges with vehicle availability and logistical issues, including excessive and unnecessary cargo. While the team demonstrates positive interpersonal relationships, leadership effectiveness requires attention.

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Dollar General Employee Reviews by Location

Location Rating Reviews
Houston, TX
3.3
6
San Antonio, TX
3.5
4
Jackson, GA
1
3
Flint, MI
2.5
2
Conway, AR
5
2
Granbury, TX
2
2
Gastonia, NC
3
2
Kalamazoo, MI
3
2
Birmingham, AL
3
2
Montgomery, AL
3.5
2
Scottsville, KY
5
2
Osgood, IN
1
1
Grand Bay, AL
1
1
Ligonier, IN
5
1
Lima, OH
3
1

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