Dollar General
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Dollar General Employee Reviews

What is it like to work at Dollar General?

Review information last updated December 3, 2025.

Rating Distribution

242 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

2.4 out of 5

Across all 16 Dollar General store reviews, a recurring theme emerges: significant variation in employee experiences, heavily influenced by the specific location and management.
While some stores, like Frazier Park, Clovis, and Twentynine Palms, received overwhelmingly positive feedback, characterized by supportive environments, competitive compensation, and opportunities for growth, others, particularly the one in Clovis, presented a profoundly negative experience, reflected in extremely low ratings across all categories.
The most frequently cited positive aspect was a supportive and collaborative work environment, often coupled with competitive compensation and a focus on employee well-being.
Flexibility regarding employee absences was also a notable positive, particularly in locations like Frazier Park.
Conversely, the most common negative theme revolved around perceived management issues and a lack of positive attributes.
The Clovis store, in particular, was consistently rated poorly, suggesting potential problems with leadership, culture, and possibly compensation/benefits.
A recurring concern was the repetitive nature of the work, particularly for Stocker and Order Filler positions, leading to a feeling of limited career opportunities and a detrimental work environment.
Furthermore, a lack of diversity and inclusion was mentioned as a concern in some reviews, highlighting the need for Dollar General to address these issues across its entire network.
The data suggests that a strong, positive employee experience is highly dependent on the specific store’s management and operational practices, indicating a need for greater consistency in these areas across the company.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive and Collaborative Work Environment
  • Competitive Compensation
  • Flexibility Regarding Employee Absences
  • Opportunities for Professional Growth (in some locations)
  • Positive Customer Interaction (in some locations)

Cons

  • Negative Management & Culture (Recurring Issue)
  • Repetitive Work & Limited Career Opportunities
  • Lack of Diversity & Inclusion (Mentioned in Several Reviews)
  • Inconsistent Operational Practices Across Locations
  • Potential Issues with Compensation & Benefits (Based on Negative Reviews)
Jul 15, 2025
2 out of 5
Lead Sales Associate/Key Holder

This role wasn’t worth the time invested.

While I appreciated the initial discussion regarding a potential salary increase, it ultimately did not materialize. The process for receiving such increases was lengthy, requiring a four-month wait, which ultimately contributed to my decision to pursue other opportunities. I found the overall experience to be a positive one, leading to a significant improvement in my professional well-being.
Compensation/Benefits
2/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
1/5
Job Security/Advancement
2/5
Jul 15, 2025
3 out of 5
Key Holder

Decent Starter Job

This position offers a suitable part-time opportunity for students. The team is generally positive and collaborative. While management oversight, including the Director and above, is present, engagement from this level is limited. The role provides flexible scheduling and competitive compensation.
Jul 13, 2025
5 out of 5
Order Picker/Forklift Operator

Dollar General offers great career advancement paths.

This role involves picking, loading, conducting audits, operating a forklift, performing quality checks, and working across all zones. The work environment is generally relaxed and enjoyable once familiarity with assigned zones and workload management is established.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

Pros

Positive and relaxed work environment.

Cons

Can be physically demanding, leading to periods of fatigue.

Jul 12, 2025
5 out of 5
Assistant Manager

This employee consistently achieved impressive results.

My experience working at Dollar General was positive. The role requires a significant level of dedication and productivity, and while demanding, it provided valuable learning opportunities. I found the work to be challenging and rewarding.
Jul 11, 2025
2 out of 5
Lead Sales Associate/Key Holder

It’s a good short term job when someone needs to make money quickly.

Strengths of employment include the opportunity to work. Key challenges involve significant understaffing and a lack of available work hours. There is a perceived absence of career advancement opportunities and a lack of accountability within management. The work environment is characterized by excessive gossip and poor communication, with inconsistent information flow from management. A typical workday involves being assigned tasks that are not prioritized by management, often while they take frequent breaks, and frequently requiring the employee to complete closing duties independently.
Jul 10, 2025
2 out of 5
Lead Sales Associate/Key Holder

The work environment needs substantial improvements.

The management style lacks clear direction and oversight. A full-time key holder has consistently demonstrated unproductive behavior, resulting in an inequitable distribution of workload for the team. Management is aware of this issue but has not implemented corrective measures. There is a noticeable lack of professionalism and a tendency for interpersonal conflict within the team.
Compensation/Benefits
2/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

I enjoy working with the public.

Cons

There are concerns regarding workload distribution and team dynamics.

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Dollar General Employee Reviews by Location

Location Rating Reviews
Houston, TX
3.3
6
San Antonio, TX
3.5
4
Jackson, GA
1
3
Gastonia, NC
3
2
Flint, MI
2.5
2
Scottsville, KY
5
2
Granbury, TX
2
2
Kalamazoo, MI
3
2
Birmingham, AL
3
2
Conway, AR
5
2
Montgomery, AL
3.5
2
Alvin, TX
5
1
Crozet, VA
1
1
Benson, AZ
3
1
Rockford, TN
2
1

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