Dollar General
|2.4|
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Dollar General Employee Reviews

What is it like to work at Dollar General?

Review information last updated August 27, 2025.

Rating Distribution

375 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

2.4 out of 5

Across all 16 Dollar General store reviews, a recurring theme emerges: significant variation in employee experiences, heavily influenced by the specific location and management.
While some stores, like Frazier Park, Clovis, and Twentynine Palms, received overwhelmingly positive feedback, characterized by supportive environments, competitive compensation, and opportunities for growth, others, particularly the one in Clovis, presented a profoundly negative experience, reflected in extremely low ratings across all categories.
The most frequently cited positive aspect was a supportive and collaborative work environment, often coupled with competitive compensation and a focus on employee well-being.
Flexibility regarding employee absences was also a notable positive, particularly in locations like Frazier Park.
Conversely, the most common negative theme revolved around perceived management issues and a lack of positive attributes.
The Clovis store, in particular, was consistently rated poorly, suggesting potential problems with leadership, culture, and possibly compensation/benefits.
A recurring concern was the repetitive nature of the work, particularly for Stocker and Order Filler positions, leading to a feeling of limited career opportunities and a detrimental work environment.
Furthermore, a lack of diversity and inclusion was mentioned as a concern in some reviews, highlighting the need for Dollar General to address these issues across its entire network.
The data suggests that a strong, positive employee experience is highly dependent on the specific store’s management and operational practices, indicating a need for greater consistency in these areas across the company.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive and Collaborative Work Environment
  • Competitive Compensation
  • Flexibility Regarding Employee Absences
  • Opportunities for Professional Growth (in some locations)
  • Positive Customer Interaction (in some locations)

Cons

  • Negative Management & Culture (Recurring Issue)
  • Repetitive Work & Limited Career Opportunities
  • Lack of Diversity & Inclusion (Mentioned in Several Reviews)
  • Inconsistent Operational Practices Across Locations
  • Potential Issues with Compensation & Benefits (Based on Negative Reviews)
Jul 15, 2025
3 out of 5
Key Holder

Decent Starter Job

This position offers a suitable part-time opportunity for students. The team is generally positive and collaborative. While management oversight, including the Director and above, is present, engagement from this level is limited. The role provides flexible scheduling and competitive compensation.
Jul 15, 2025
2 out of 5
Lead Sales Associate/Key Holder

This role wasn’t worth the time invested.

While I appreciated the initial discussion regarding a potential salary increase, it ultimately did not materialize. The process for receiving such increases was lengthy, requiring a four-month wait, which ultimately contributed to my decision to pursue other opportunities. I found the overall experience to be a positive one, leading to a significant improvement in my professional well-being.
Compensation/Benefits
2/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
1/5
Job Security/Advancement
2/5
Jul 12, 2025
5 out of 5
Assistant Manager

This employee consistently achieved impressive results.

My experience working at Dollar General was positive. The role requires a significant level of dedication and productivity, and while demanding, it provided valuable learning opportunities. I found the work to be challenging and rewarding.
Jul 11, 2025
2 out of 5
Lead Sales Associate/Key Holder

It’s a good short term job when someone needs to make money quickly.

Strengths of employment include the opportunity to work. Key challenges involve significant understaffing and a lack of available work hours. There is a perceived absence of career advancement opportunities and a lack of accountability within management. The work environment is characterized by excessive gossip and poor communication, with inconsistent information flow from management. A typical workday involves being assigned tasks that are not prioritized by management, often while they take frequent breaks, and frequently requiring the employee to complete closing duties independently.
Jul 10, 2025
1 out of 5
Associate

Trash

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Performance has not met expectations and requires significant improvement.

Cons

This employee's performance has been consistently below acceptable standards, resulting in limited work hours and a challenging work environment.

Jul 10, 2025
2 out of 5
Associate

Lack of Transparency and Communication

Rating Compensation And Benefits
2/5
Rating Career Opportunities
2/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

Competitive compensation.

Cons

During the period of employment from January to September, significant concerns were raised regarding the unsafe working environment, particularly at the initial distribution center, with observable deterioration and potential hazards. Following a severe illness – meningitis – and disclosure of the serious nature of the situation to a manager, assurances were provided regarding continued employment and job security. Upon subsequent attempts to access my account, I was informed of termination. While acknowledging the principle of at-will employment, the lack of transparency and subsequent termination following a near-death experience was deeply concerning.

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Dollar General Employee Reviews by Location

Location Rating Reviews
Scottsville, KY
3.5
6
Nashville, TN
2
5
Houston, TX
3.2
5
San Antonio, TX
3.5
4
Goodlettsville, TN
2.3
3
Orlando, FL
1
3
Atlanta, GA
3.3
3
Kansas City, MO
2.3
3
Jackson, GA
1
3
Columbia, SC
2
2
Bushnell, FL
2
2
Memphis, TN
2.5
2
Granbury, TX
2
2
Blackwood, NJ
1
2
Rockwood, PA
1
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar General. Contact us to suggest updates to this page.