Kroger
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Kroger Employee Reviews

What is it like to work at Kroger?

Review information last updated August 27, 2025.

Rating Distribution

277 ratings

Summary of Kroger Employee Feedback (AI-Generated)

3.1 out of 5

Across the provided employee reviews for Kroger’s various locations and roles, a recurring theme is the significant variance in employee experiences.
While some locations, particularly Wasilla, Alaska, and Redmond, WA, boast overwhelmingly positive reviews centered around strong team environments, effective leadership, and opportunities for career growth, others, like Wasilla, present a starkly negative picture characterized by a weak company culture, poor work-life balance, and a general sense of dissatisfaction.
A common thread is the importance of strong management and collaborative teams, frequently cited as key factors in positive experiences.
Compensation and benefits are generally viewed as satisfactory, though not consistently outstanding.
However, the most prevalent negative aspect is a widespread disconnect between the company’s stated values and its actual operational culture, frequently manifesting as a lack of engagement and a feeling of misalignment.
The reliance on a small number of reviews makes broad generalizations difficult; the experiences are highly localized and dependent on the specific management and team dynamics at each location.
Finally, the consistency of ‘meh’ as a sentiment, particularly in Wasilla, underscores the need for a more holistic and engaged workforce.
Despite the inconsistencies, several positive elements emerge.
Strong leadership and collaborative teams are consistently lauded as positive influences, creating a supportive and rewarding work environment.
Opportunities for career growth, while not always explicitly highlighted, are perceived positively in several locations.
Furthermore, compensation and benefits are generally considered adequate, although this is not a primary driver of satisfaction for most employees.
The emphasis on customer service and a focus on creating a positive work environment are also recurring themes, suggesting a commitment to employee well-being and customer satisfaction.
The value placed on work-life balance, though inconsistent, indicates an awareness of the demands of the roles.
Ultimately, the reviews paint a picture of a company with significant internal inconsistencies.
The success of Kroger’s operations depends heavily on the quality of its local management and the strength of the teams they build.
Addressing the pervasive issues of a disconnect between stated values and actual operational culture, alongside fostering stronger, more engaged teams, would dramatically improve the overall employee experience across the Kroger network.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Leadership
  • Collaborative Teams
  • Adequate Compensation & Benefits

Cons

  • Weak Company Culture & Values
  • Poor Work-Life Balance
  • Inconsistent Management
Jul 15, 2025
5 out of 5
Third Shift Stocker

The job was decent, meeting basic expectations.

During my employment, I gained experience in maintaining store displays and stocking shelves with groceries. Unfortunately, my employment was terminated during my maternity leave following difficulty in reaching me. This occurred despite prior notification of my leave status.
Compensation/Benefits
5/5
Job Culture
5/5
Management
4/5
Job Work/Life Balance
3/5
Job Security/Advancement
3/5

Pros

The team fostered a positive and enjoyable work environment.

Cons

Effective time management skills are essential for success in this role.

Jul 14, 2025
1 out of 5
Cashier

Dont

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Demonstrates strong engagement and positive interaction with the community.

Cons

The management team exhibits behaviors that are detrimental to a healthy and productive work environment.

Jul 13, 2025
4 out of 5
Associate

Customer driven company

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
4/5
Rating Work Life Balance
3/5

Pros

Consistently demonstrates a strong commitment to prioritizing customer satisfaction.

Cons

Occasionally prioritizes customer needs to the extent that employee well-being and workload balance could be improved.

Jul 13, 2025
1 out of 5
Associate

avoid unless youre desperate

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Employee performance did not meet expectations during the review period.

Cons

Performance was consistently unsatisfactory across all areas.

Jul 13, 2025
2 out of 5
Kroger Clerk

I have many concerns that need to be resolved.

Positive Feedback: The employee values their compensation of $15.50 per hour. Areas for Improvement: The employee identifies significant stressors including poor management, challenging customer interactions, and the demanding nature of the work environment, particularly when working in extreme weather conditions (heat or snow).
Jul 12, 2025
3 out of 5
Floater Pharmacist

The job has been much less stressful lately.

Strengths of employment include predictable work hours, with all pharmacies closing at 8:00 PM. A key challenge is the inconsistency of the schedule as a floater. The work environment is generally relaxed and well-organized, with a strong emphasis on Standard Operating Procedures. A typical day involves consistent customer engagement.

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Kroger Employee Reviews by Location

Location Rating Reviews
Cincinnati, OH
3.4
13
Atlanta, GA
4.3
12
Houston, TX
2.9
10
Louisville, KY
2.5
10
Memphis, TN
3.4
9
Fort Worth, TX
2.7
6
Indianapolis, IN
3.4
5
Dallas, TX
3.8
5
Lawrenceville, GA
2.3
3
Columbus, OH
2.7
3
Mesquite, TX
1.5
2
Lewisville, TX
1
2
Carmel, IN
3
2
Birmingham, AL
1
2
Sugar Land, TX
3
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Kroger. Contact us to suggest updates to this page.