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CVS Health Employee Reviews

What is it like to work at CVS Health?

Review information last updated August 13, 2025.

Rating Distribution

352 ratings

Summary of CVS Health Employee Feedback (AI-Generated)

3 out of 5

Across all CVS Health employee reviews, a recurring theme is the significant impact of management and support systems on employee satisfaction and performance.
While compensation, career opportunities, and work-life balance receive generally positive ratings, it’s consistently highlighted that a lack of adequate support, particularly regarding recovery time and management effectiveness, leads to substantial negative consequences.
Several locations, notably Anchorage, Alaska, and Palo Alto, California, emphasized the critical need for improved team recovery and proactive management to mitigate burnout and maintain consistent performance.
A common concern revolves around a perceived disconnect between the demands of the role and the level of support provided, particularly concerning the ability to promptly resume work after demanding shifts.
Furthermore, a consistent criticism revolves around the strength of company culture and values, often linked to manager influence – locations where this was perceived as weaker tended to have lower overall ratings.
Despite positive aspects like career opportunities and decent compensation, the overall experience is heavily reliant on the quality of leadership and the availability of support systems.
The reviews collectively underscore the need for CVS Health to prioritize robust manager training, improved team recovery strategies, and a stronger, more consistently communicated company culture.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Positive Career Opportunities
  • Decent Compensation and Benefits
  • Acceptable Work-Life Balance

Cons

  • Lack of Adequate Support/Recovery Time
  • Weak Company Culture and Values
  • Manager Dependency
Jul 15, 2025
4 out of 5
Claims Specialist

Overall company

The employee consistently reports a positive work environment and appreciates the company’s comprehensive benefits package, including the opportunity for remote work. While salary increases could be enhanced, compensation is supplemented through performance-based incentives. Management demonstrates strong support and fosters a positive atmosphere.
Jul 15, 2025
3 out of 5
Registered Pharmacy Tech

Could be good place to work if

During my initial training as a pharmacy technician, I found the program to be significantly challenging and demanding. The training consisted primarily of self-paced module completion with limited opportunities for hands-on support or immediate clarification of concepts. Due to the high volume of pharmacy operations, questions were often discouraged, and trainees were encouraged to document inquiries for later consultation. Furthermore, the work environment at both locations was notably insular, and a lack of integration could lead to feelings of isolation. A more structured and collaborative workflow, with readily available support, would have greatly improved the overall experience.
Jul 15, 2025
3 out of 5
Pharmacy Technician

Lots of opportunity to learn

This employee gained valuable learning experience, however, workload management consistently presented challenges. While beneficial for those pursuing a career in pharmacy, the role itself lacked sufficient staffing and frequently encountered technical difficulties.
Jul 15, 2025
1 out of 5
Pharmacy Technician

Overworked, hour cuts, customers blaming you for it

Employee consistently experiences significant hour reductions during the summer months and anticipates increased workload demands, particularly during the fall flu season. The current workflow involves 1-2 technicians simultaneously managing drive-thru, pick-up, script preparation, and prescription fulfillment while the pharmacist focuses on vaccine administration. Consideration should be given to providing reimbursement for the Pharmacy Technician Certification Board exam and exploring alternative employment opportunities within a hospital setting.
Jul 14, 2025
3 out of 5
Pharmacy Technician

It's a job

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
2/5
Rating Work Life Balance
4/5

Pros

Opportunities exist to collaborate with a supportive and knowledgeable team, and the role provides an in-depth understanding of pharmaceutical products.

Cons

The position involves significant standing and movement. Task delegation and prioritization may be established, potentially limiting exposure to all aspects of the role and development opportunities.

Jul 14, 2025
5 out of 5
Pharmacy Technician Student

It was a great interview conducted by profesional way. I love to to be a part of this cvs compony i will feel proud to be a team member of cvs

The CVS team consistently demonstrates a high level of professionalism and operates with a strong, efficient approach. I have gained valuable insights into the pharmacy environment and appreciate the team’s effective operations. Management is consistently polite and professional. I thoroughly enjoy working with this dedicated and professional team.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

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CVS Health Employee Reviews by Location

Location Rating Reviews
New York, NY
3.3
10
Woonsocket, RI
3.3
8
San Antonio, TX
3.3
7
Indianapolis, IN
1.8
6
Richmond, VA
2.2
5
Los Angeles, CA
2.4
5
Dallas, TX
3.2
5
Chicago, IL
3.5
4
Monroeville, PA
2.5
4
Houston, TX
2.5
4
Phoenix, AZ
3
4
Orlando, FL
1.7
3
Miami, FL
5
3
Oklahoma City, OK
3
3
Pittsburgh, PA
2.3
3

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from CVS Health. Contact us to suggest updates to this page.