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CVS Health Employee Reviews

What is it like to work at CVS Health?

Review information last updated March 4, 2026.

Rating Distribution

186 ratings

Summary of CVS Health Employee Feedback (AI-Generated)

3 out of 5

Across all CVS Health employee reviews, a recurring theme is the significant impact of management and support systems on employee satisfaction and performance.
While compensation, career opportunities, and work-life balance receive generally positive ratings, it’s consistently highlighted that a lack of adequate support, particularly regarding recovery time and management effectiveness, leads to substantial negative consequences.
Several locations, notably Anchorage, Alaska, and Palo Alto, California, emphasized the critical need for improved team recovery and proactive management to mitigate burnout and maintain consistent performance.
A common concern revolves around a perceived disconnect between the demands of the role and the level of support provided, particularly concerning the ability to promptly resume work after demanding shifts.
Furthermore, a consistent criticism revolves around the strength of company culture and values, often linked to manager influence – locations where this was perceived as weaker tended to have lower overall ratings.
Despite positive aspects like career opportunities and decent compensation, the overall experience is heavily reliant on the quality of leadership and the availability of support systems.
The reviews collectively underscore the need for CVS Health to prioritize robust manager training, improved team recovery strategies, and a stronger, more consistently communicated company culture.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Positive Career Opportunities
  • Decent Compensation and Benefits
  • Acceptable Work-Life Balance

Cons

  • Lack of Adequate Support/Recovery Time
  • Weak Company Culture and Values
  • Manager Dependency
Feb 8, 2026
3 out of 5
Sales Associate

It’s a typical sales representative role.

This role provided valuable experience working in a fast-paced environment with extended hours (operating until midnight). It fostered strong multitasking skills and is particularly well-suited for individuals who are students or currently seeking new employment opportunities.
Feb 5, 2026
2 out of 5
Pharmacist

The work environment requires a lot of commitment.

The compensation offered is significant, though the work environment presents challenges. Leadership at the mid-management level requires improvement, and concerns have been raised regarding potential bias within Human Resources. Additionally, the store manager’s focus on achieving a specific flu shot quota appears disconnected from relevant health and safety protocols.
Feb 5, 2026
5 out of 5
Pharmacy technician

The workload requires intense focus and constant effort.

The employee transitioned from a front-end role to the pharmacy department, initially for training. During this period, the workload was consistently high. While the employee appreciated the opportunity to develop within the organization, they expressed concerns regarding adequate staffing levels and compensation relative to the demands of the role.
Dec 9, 2025
3 out of 5
Clinical Pharmacist

The lack of connection felt quite impersonal.

Strengths: I greatly appreciate the accuracy of the direct deposit system, which consistently provides correct paychecks. Areas for Improvement: My role involved frequent travel between multiple locations within the city, often requiring 12-13 hour shifts with significant driving. This resulted in a demanding and unsustainable workload. The work environment can be highly pressured, with a strong emphasis on productivity. There is a need to ensure employees are effectively utilizing provided tools, as a lack of utilization can lead to performance concerns. I experienced frustration when supervisors were unfamiliar with ongoing tasks or procedures, which negatively impacted efficiency and created a feeling of unprofessionalism.
Dec 6, 2025
3 out of 5
Operations Manager

This job offers great rewards despite the demands.

The employee consistently worked a schedule that approached 45 hours per week, exceeding the standard 40-hour full-time expectation. While interactions with most store managers were positive, support from the direct supervisor was limited. The employee frequently provided guidance and training to the supervisor on operational procedures. However, accountability for errors was disproportionately placed with the employee, despite a lack of formal training or documented procedures for addressing these issues.
Dec 5, 2025
3 out of 5
Pharmacist

Pay and benefits are good, but support needs improvement.

This employee finds the compensation and benefits package competitive. The company provides extensive resources to support employees in understanding HR policies, payroll, and benefits. The retail environment is demanding and fast-paced, however, there is a noticeable lack of engagement and initiative among some support staff, which occasionally leads to operational challenges and potential disruptions. While the employee is able to consistently meet deadlines and fulfill their responsibilities, they have expressed feeling somewhat out of alignment with their role, given their clinical background. The support of colleagues within the pharmacy team has been particularly valuable. The role appears to be primarily focused on technical support rather than pharmacist verification.
Compensation/Benefits
4/5
Job Culture
3/5
Management
2/5
Job Work/Life Balance
2/5
Job Security/Advancement
1/5

Pros

Dynamic work environment, access to company resources.

Cons

Underdeveloped leadership, inconsistent support staff engagement.

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CVS Health Employee Reviews by Location

Location Rating Reviews
New York, NY
3
4
Monroeville, PA
2.3
3
Chicago, IL
3.3
3
San Antonio, TX
3.5
2
Indianapolis, IN
2.5
2
Phoenix, AZ
3.5
2
Los Angeles, CA
2
2
Solon, OH
4.5
2
Miami, FL
5
2
Nanticoke, PA
1
1
Lebanon, PA
1
1
Knoxville, TN
4
1
Minneapolis, MN
3
1
Flower Mound, TX
5
1
Cumming, GA
5
1

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