Kroger Employee Reviews in Columbus, OH

Across all the Kroger employee reviews, a recurring theme is the significant variability in the employee experience, largely dependent on the specific role and, critically, the management team’s approach.
While several reviews highlighted positive aspects – a supportive atmosphere amongst colleagues and customers, straightforward roles suitable for entry-level positions, and a good work-life balance – a common thread was dissatisfaction stemming from inconsistent management practices.
Specifically, the lack of communication regarding schedule changes, particularly in roles like Stocker and Order Filler, was a major source of frustration, leading to feelings of disempowerment and a lack of respect for employee preferences.
Furthermore, a few reviews emphasized the value of the company's culture and the positive relationships built with customers.
However, this was consistently overshadowed by the need for improved communication and a more responsive management team.
There's a clear need for Kroger to standardize processes around scheduling, feedback, and employee engagement to mitigate these negative experiences.
The reviews suggest that while the company may offer a decent work environment in some instances, a lack of consistent management practices can significantly detract from the overall employee satisfaction.
The limited dataset makes definitive generalizations difficult, but the overwhelming emphasis on communication and management responsiveness is a critical area for improvement across the Kroger network.