Dollar General
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Dollar General Employee Reviews in Kalamazoo, MI

Employee Insights in Kalamazoo, MI

Review information last updated October 15, 2025.

Rating Distribution

2 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
1.9 out of 5

Across all the provided employee reviews for Dollar General locations, a consistent theme emerges: significant dissatisfaction with compensation and recognition, particularly within roles like Administrative Services Managers and First-Line Supervisors.
Many reviews highlight a perceived undervaluation of work, with employees feeling underpaid relative to the demands placed upon them.
This is particularly pronounced in roles involving high workloads and expectations of ‘moving mountains’ for inadequate remuneration.
A recurring concern is the lack of robust systems for employee recognition, contributing to a feeling of being unappreciated.
While diversity and inclusion are acknowledged as positive values by Dollar General, these are not consistently translated into tangible benefits for employees.
Furthermore, several reviews indicate instability related to management changes, suggesting a vulnerability to leadership transitions and a need for more stable and supportive leadership teams.
Despite some positive comments regarding collaborative work environments and customer interactions (particularly in the Lake Linden review), the overwhelming focus remains on addressing the fundamental issues of compensation, recognition, and leadership effectiveness.
The reviews collectively paint a picture of a company struggling to translate its stated values into a consistently positive and rewarding employee experience.
The consistency of negative feedback across various roles suggests systemic issues that require attention.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Focus on Diversity and Inclusion
  • Collaborative Work Environment (mentioned in multiple reviews)
  • Positive Customer Interactions (mentioned in multiple reviews)

Cons

  • Low Compensation/Benefits (Consistent across multiple reviews)
  • Lack of Recognition (Consistent across multiple reviews)
  • Instability Related to Management Changes (Recurring theme)
May 5, 2025
1 out of 5
Lead Associate/Key Holder

This review requires more detailed feedback.

This role frequently involved brief periods away from the register, typically lasting 10-15 seconds. During this time, the employee experienced challenges related to customer interactions and behavioral issues, which presented a significant aspect of the job. The employee’s experience at Dollar General resulted in a feeling of dissatisfaction with the work environment.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

The employee’s tenure at Dollar General ultimately led to a departure, either through termination or resignation.

Cons

The employee’s employment experience at Dollar General was not a positive one.

Jan 19, 2025
5 out of 5
Cashier/Customer Service

Dollar General is a great place to work!

Strengths of Employment: I greatly enjoyed my time at Dollar General, appreciating the positive work environment and the consistently positive interactions with customers. Challenges Experienced: The work environment experienced a decline following changes in management, which impacted overall stability. Work Environment and Culture: The company fostered a positive and collaborative atmosphere, contributing to an enjoyable work experience. Typical Day: A typical workday involved store organization, ensuring accurate product placement, maintaining store cleanliness, providing customer service, and completing daily cash reconciliation and deposits.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar General. Contact us to suggest updates to this page.