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Walgreens Employee Reviews

What is it like to work at Walgreens?

Review information last updated April 22, 2026.

Rating Distribution

170 ratings

Summary of Walgreens Employee Feedback (AI-Generated)

3 out of 5

Across all Walgreens employee reviews, a consistent theme emerges: significant disparities exist between management expectations and the reality experienced by employees.
A primary concern is the lack of support from senior leadership, consistently rated as poor across multiple locations, leading to dissatisfaction and a feeling of being unsupported.
This manifests in various roles, including Administrative Services Managers, First-Line Supervisors, and Customer Service Representatives.
Work-life balance is frequently cited as a critical issue, with many employees reporting long hours, demanding workloads, and inflexible scheduling, particularly in locations like Fairbanks, AK, and Vancouver, WA.
Compensation and benefits are also a recurring point of contention, with several reviews indicating a desire for more competitive pay and benefits packages.
However, not all experiences are negative.
Walgreens is recognized for fostering a positive company culture and values, particularly in Fairbanks, AK, where employees appreciate the inclusivity and stability of the work environment.
Several reviews highlight a welcoming and diverse workplace.
Despite these positive aspects, the overall sentiment leans towards dissatisfaction, underlining a need for Walgreens to address leadership support, improve work-life balance, and enhance compensation and benefits packages to better meet employee expectations.
The small sample size of reviews necessitates further investigation to determine the true extent of these issues and to understand the specific factors contributing to employee satisfaction or dissatisfaction at each location.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Positive Company Culture and Values
  • Inclusive and Diverse Workplace
  • Stability of Employment

Cons

  • Lack of Support from Senior Leadership
  • Poor Work-Life Balance
  • Inadequate Compensation and Benefits
Feb 8, 2026
3 out of 5
Cashier

The customer service here was exceptionally helpful.

While I value my time working here, I have observed a concerning trend regarding leadership and compensation. Investment in employee development appears to be decreasing, and recent changes to job titles and associated pay scales are a cause for concern. I believe a renewed focus on employee growth and fair compensation is needed to ensure the company’s continued success.
Feb 3, 2026
3 out of 5
Shift Lead

I genuinely enjoyed my experience at this workplace.

While this role provided a valuable initial experience, it presents limited opportunities for long-term career growth. The training provided could be strengthened, and there is room for improvement in fostering a more supportive and employee-focused environment within the company.
Dec 9, 2025
3 out of 5
Patient Care Coordinator Level ll

Supervisor quality significantly affects your job happiness.

The primary area for improvement was the order processing system, which involved restarting the entire process if an order was interrupted before final packaging.
Compensation/Benefits
3/5
Job Culture
4/5
Management
2/5
Job Work/Life Balance
4/5
Job Security/Advancement
4/5

Pros

Remote work opportunity.

Cons

There were instances of rushed transitions between calls.

Dec 7, 2025
1 out of 5
Pharmacy Technician

Explore other job opportunities – you deserve better.

The current call center performance metrics appear to prioritize call volume over patient satisfaction. Employees frequently receive direction to reduce average handle time, which can lead to rushed interactions. Compensation is below market value for the level of stress associated with the role. Additionally, adherence to scheduled breaks is strictly monitored, and deviations, such as needing to use the restroom outside of designated times, result in performance deductions.
Dec 7, 2025
4 out of 5
Pharmacy Clerk

Your experience heavily depends on your team members.

As a new employee in a retail environment, I anticipated challenges. While the role presents typical retail demands, the support and collaboration from colleagues are valuable. I appreciate the positive team environment. Opportunities for improvement exist, and I am committed to continued growth within this role.
Dec 4, 2025
3 out of 5
Pharmacy Intern

This company provides a truly positive and enjoyable work.

I consistently enjoy my daily work and appreciate the efficient workflow and effective management provided. I am pleased with my experience so far and intend to continue my employment with the company.
Compensation/Benefits
3/5
Job Culture
3/5
Management
3/5
Job Work/Life Balance
3/5
Job Security/Advancement
3/5

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Walgreens Employee Reviews by Location

Location Rating Reviews
Houston, TX
2.8
4
Las Vegas, NV
3.5
2
Austin, TX
2
2
Gulf Breeze, FL
3.5
2
Danville, IL
5
2
Pittsburgh, PA
2
2
Dallas, TX
1
2
Tampa, FL
3.5
2
Orlando, FL
3
2
Lafayette, LA
3
2
Great Falls, MT
1.5
2
Memphis, TN
3.5
2
Chicago, IL
3
1
Atlanta, GA
4
1
Weymouth, MA
3
1

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Walgreens. Contact us to suggest updates to this page.