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Walgreens Employee Reviews in Great Falls, MT

Employee Insights in Great Falls, MT

Review information last updated December 3, 2025.

Rating Distribution

2 ratings

Summary of Walgreens Employee Feedback (AI-Generated)

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1.5 out of 5

Across the two Walgreens positions reviewed in Montana, a recurring theme emerges: significant operational strain and a misalignment between company priorities and employee well-being.
The Great Falls pharmacy position highlights a critical issue of understaffing, with a single pharmacist burdened by an overwhelming workload of over 400 prescriptions, combined with duties typically handled by multiple staff members.
This leads to a consistently hectic and stressful environment, severely limiting the pharmacist’s ability to engage in patient counseling or other core pharmacist activities.
Similarly, the Butte First-Line Supervisor role experiences pressure related to financial performance metrics, which negatively impacts work-life balance, a key concern for this role.
Both reviews indicate a need for improved operational efficiency and potentially a re-evaluation of task allocation to alleviate the pressure on individual employees.
A common thread is the lack of adequate support from management, contributing to the challenging work environment.
While both roles offer a valued employee discount, this benefit appears to be secondary to the primary operational and performance-driven concerns.
Furthermore, the reviews consistently point to a disconnect between company objectives and employee experience.
The emphasis on financial metrics in Butte seems to be driving the operational demands, while the Great Falls pharmacy struggles with insufficient staffing levels.
This suggests a potential need for Walgreens to better align its performance expectations with the resources and support provided to its employees.
Both positions also highlight a lack of detail regarding management style and advancement opportunities, contributing to an overall feeling of uncertainty and a potential need for improved support and guidance.
Ultimately, both reviews suggest a need for Walgreens to prioritize employee well-being alongside operational goals.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Employee discount
  • Focus on company financial performance (potentially motivating - Butte)
  • Role involves prescription input and dispensing (Great Falls)

Cons

  • Insufficient staffing levels (significant across both roles)
  • High workload and operational demands
  • Lack of support from store management
  • Poor job work/life balance
  • Focus on financial metrics negatively impacting employee experience
Jul 12, 2025
2 out of 5
Shift Lead

I wouldn't recommend working at this company.

The employee discount on sales prices is a significant benefit. A notable challenge is the inability to address shoplifting incidents. The work environment is characterized by moderate stress levels, primarily due to the pressures experienced by pharmacists, although most staff members maintain a pleasant atmosphere. A typical workday involves a fast-paced environment with staffing shortages, contributing to a stressful workload.
May 10, 2025
1 out of 5
Staff Pharmacist.

The work environment was always incredibly busy.

Strengths of employment include the opportunity to engage with patients and assist elderly individuals with care coordination, serving as a valuable resource for patient needs. Key challenges identified were insufficient staffing levels, specifically a pharmacy team of one pharmacist and three technicians managing over 400 prescriptions, phone lines, drive-thru operations, and front counter duties. The work environment is consistently hectic and stressful. Furthermore, the employee reported a lack of support from store management at the Walgreens pharmacy location. A typical workday involved a high volume of tasks, including managing constant phone calls, administering immunizations, fulfilling and verifying over 400 prescriptions, with the pharmacist primarily responsible for prescription input and dispensing while technicians handled front-end operations and the drive-thru.

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