Name: This is easily one of my best jobs.
Item: Dollar Tree
Rating: 5
Author: Cashier/Customer Service/Management at Dollar Tree

What is it like to work at Dollar Tree?

Review information last updated November 5, 2025.

Rating Distribution

158 ratings

★

☆

Summary of Dollar Tree Employee Feedback (AI-Generated)

2.6 out of 5

★

☆

Across all the provided employee reviews for Dollar Tree locations in various Washington states, a consistent theme emerges: the experience is largely dependent on the recent changes in management and the overall stability of the store environment.
Many reviews highlight a significant shift in morale following new leadership appointments, with several citing 'unfair termination practices' and a disruption of previously positive collaborative relationships.
This indicates a critical need for Dollar Tree to address leadership styles and ensure fair treatment of employees.
Conversely, the role itself – particularly for entry-level positions like Cashier – is often viewed as a solid foundation for developing customer service skills and gaining initial work experience.
Flexible scheduling is frequently mentioned as a key benefit, allowing for work-life balance and appealing to individuals seeking entry-level opportunities.
However, the most impactful factor appears to be the stability of the team and the quality of leadership, with negative changes leading to widespread dissatisfaction.
The reviews consistently emphasize the importance of a supportive and respectful work environment, suggesting that a strong, established team is crucial for a positive employee experience.
Despite the variations in individual experiences, the common thread is the sensitivity of the role to management changes, underscoring the need for Dollar Tree to prioritize employee well-being and stability within its stores.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

Flexible Scheduling
Opportunity to Develop Customer Service Skills
Entry-Level Role

Cons

Negative Impact of New Management
Unfair Termination Practices
Disrupted Team Dynamics

Oct 7, 2025

5 out of 5

★

Cashier/Customer Service/Management

This is easily one of my best jobs.

Positive Feedback: The associates, store manager, and assistant manager are consistently supportive and contribute to a strong team environment, often described as a supportive and collaborative “family” atmosphere. Operational Aspects: A significant challenge arises during peak periods when multiple tasks and responsibilities, particularly within management, require simultaneous attention. A typical workday involves overseeing cashier operations, ensuring adequate breaks, managing freight distribution, and completing necessary store checks and paperwork, adapting to the specific demands of each shift.

Jul 15, 2025

2 out of 5

★

☆

Asst. Manager/Store Manager

Management could benefit from more innovative thinking.

Positive Feedback: The employee consistently highlights positive interactions with colleagues and appreciates the opportunity to work with elderly individuals. Negative Feedback: The employee identifies management and a lack of customer focus as significant stressors. They describe the work environment as stressful and confusing, and express dissatisfaction with the support provided by a specific individual (Anthony). The employee noted a shift towards a less reliable or effective workflow.

Jul 14, 2025

5 out of 5

★

Asst. Manager

It’s a truly fantastic place to work here.

The employee values the diverse range of responsibilities, including managing numerous projects and maintaining strong customer relationships. They find the demanding schedule, particularly the frequent evening work hours, to be the most stressful aspect of the role. The employee notes that their daily tasks vary significantly and are not easily predictable.

Jul 13, 2025

3 out of 5

★

☆

Assistant Manager

Few checks and balances. Minimal upperanagement oversight

Concerns were raised regarding a lack of organizational culture, specifically concerning work-life balance. There is a noted absence of due process when instances of colleagues undermining each other occur. Additionally, policies were perceived as unrealistic and not sufficiently focused on the needs of either customers or employees.

Jul 11, 2025

3 out of 5

★

☆

Cashier

Fun coworkers

The employee demonstrates a positive attitude and strong teamwork skills, working effectively with colleagues. There is an opportunity to improve customer interactions and explore ways to utilize time more fully during periods of lower demand. Increased opportunities for customer engagement and strategies to maximize productivity during slower times would be beneficial.

Jul 10, 2025

3 out of 5

★

☆

Cashier/Customer Service

The company’s system needs significant improvements to make.

During recent periods of high store traffic, the store underwent a significant renovation. While I continue to develop my skills and knowledge, the recent transition to a new manager approximately three weeks ago has presented an opportunity for adjustment within the workplace culture. I consistently value the positive relationships I build with regular customers, recognizing them personally rather than solely through transactional interactions.

Compensation/Benefits

★

☆

1/5

Job Culture

★

☆

3/5

Management

★

☆

4/5

Job Work/Life Balance

★

☆

4/5

Job Security/Advancement

★

☆

3/5

Pros

Store renovation.

Cons

Compensation is below expectations.

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