Dollar Tree
|2.6|
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Dollar Tree Employee Reviews

What is it like to work at Dollar Tree?

Review information last updated August 6, 2025.

Rating Distribution

257 ratings

Summary of Dollar Tree Employee Feedback (AI-Generated)

2.6 out of 5

Across all the provided employee reviews for Dollar Tree locations in various Washington states, a consistent theme emerges: the experience is largely dependent on the recent changes in management and the overall stability of the store environment.
Many reviews highlight a significant shift in morale following new leadership appointments, with several citing 'unfair termination practices' and a disruption of previously positive collaborative relationships.
This indicates a critical need for Dollar Tree to address leadership styles and ensure fair treatment of employees.
Conversely, the role itself – particularly for entry-level positions like Cashier – is often viewed as a solid foundation for developing customer service skills and gaining initial work experience.
Flexible scheduling is frequently mentioned as a key benefit, allowing for work-life balance and appealing to individuals seeking entry-level opportunities.
However, the most impactful factor appears to be the stability of the team and the quality of leadership, with negative changes leading to widespread dissatisfaction.
The reviews consistently emphasize the importance of a supportive and respectful work environment, suggesting that a strong, established team is crucial for a positive employee experience.
Despite the variations in individual experiences, the common thread is the sensitivity of the role to management changes, underscoring the need for Dollar Tree to prioritize employee well-being and stability within its stores.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexible Scheduling
  • Opportunity to Develop Customer Service Skills
  • Entry-Level Role

Cons

  • Negative Impact of New Management
  • Unfair Termination Practices
  • Disrupted Team Dynamics
Jul 15, 2025
2 out of 5
Asst. Manager/Store Manager

Train better management people more open to.new ideas

Positive Feedback: The employee consistently highlights positive interactions with colleagues and appreciates the opportunity to work with elderly individuals. Negative Feedback: The employee identifies management and a lack of customer focus as significant stressors. They describe the work environment as stressful and confusing, and express dissatisfaction with the support provided by a specific individual (Anthony). The employee noted a shift towards a less reliable or effective workflow.
Jul 13, 2025
3 out of 5
Associate

Extra cash

Rating Compensation And Benefits
1/5
Rating Career Opportunities
2/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
2/5
Rating Senior Leadership
1/5
Rating Work Life Balance
5/5

Pros

Offers a convenient daily payment schedule and demonstrates a flexible approach to work arrangements.

Cons

Compensation is currently below market standards, and customer expectations are consistently high.

Jul 13, 2025
3 out of 5
Assistant Manager

Few checks and balances. Minimal upperanagement oversight

Concerns were raised regarding a lack of organizational culture, specifically concerning work-life balance. There is a noted absence of due process when instances of colleagues undermining each other occur. Additionally, policies were perceived as unrealistic and not sufficiently focused on the needs of either customers or employees.
Jul 11, 2025
3 out of 5
Cashier

A Casual Job

Rating Compensation And Benefits
3/5
Rating Career Opportunities
2/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The work environment fosters a comfortable and productive atmosphere.

Cons

During peak shopping periods, the cashier position can experience high customer volume and increased pressure.

Jul 11, 2025
2 out of 5
Cashier/Stocker

Poor hours, okay management

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

This employee consistently demonstrates understanding and flexibility regarding scheduling adjustments and unforeseen circumstances.

Cons

While supportive during minor disruptions, this employee primarily prioritizes their own position and reporting structure. Limited full-time positions (restricted to the General Manager and Assistant Manager) result in restricted scheduling, often limiting hours to 2-3 shifts per week despite demonstrated commitment. The employee’s work frequently requires significant correction by other team members due to incomplete or substandard task completion. Furthermore, there is a reluctance to address consistent performance issues, including a preference for allowing customer-directed disrespectful behavior without intervention, which can result in disciplinary action.

Jul 11, 2025
3 out of 5
Cashier

Fun coworkers

The employee demonstrates a positive attitude and strong teamwork skills, working effectively with colleagues. There is an opportunity to improve customer interactions and explore ways to utilize time more fully during periods of lower demand. Increased opportunities for customer engagement and strategies to maximize productivity during slower times would be beneficial.

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Dollar Tree Employee Reviews by Location

Location Rating Reviews
Chesapeake, VA
2.2
5
Houston, TX
2.5
4
Rochester, NY
2.3
3
Charlotte, NC
3.5
2
Peru, IN
1
2
San Diego, CA
2
2
Shirley, NY
5
2
Erie, PA
2
2
Kissimmee, FL
5
2
Milwaukee, WI
2.5
2
Williamstown, NJ
2.5
2
Brooklyn, NY
3.5
2
Gainesville, FL
3
2
Shelby, OH
4
2
Fort Worth, TX
3.5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar Tree. Contact us to suggest updates to this page.