Assistant General Manager

This position requires a complete understanding of all areas of the business - operations, fresh foods, and merchandising. Directs, plans, and coordinates programs necessary for successful location operations. Is responsible for the operation of the location in the absence of the Warehouse Manager. Addresses personnel issues and oversees tasks performed by all employees. Is responsible for understanding, teaching, and maintaining our culture, core values, and ethics. Builds relationships that inspire and motivate others. This is a full-time management/leadership position (45+ hours per week) and may require periodic location reassignment.

Job duties include:

• Observing employee performance, coaching as needed to ensure department, business and company procedures and standards are met.
• Reviewing work product, monitoring workload, and setting standards for productivity and accuracy.
• Conducting yearly performance reviews and providing regular coaching and training to all staff.
• Responding to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations.
• Developing and maintaining a team atmosphere through communication and mentoring.
• Establishing new ways of acknowledging positive performance to support employee morale.
• Reviewing applicant submissions for job postings, conducting interviews, and making recommendations regarding hiring status.
• Demonstrating the ability to learn all aspects of the Warehouse Manager position.
• Filling in for Warehouse Manager when necessary.
• Performing Duty Manager responsibilities.
• Coordinating activities of departments to obtain optimum efficiency and facilitate interdepartmental cooperation.
• Reviewing operating and financial statements.
• Planning and setting goals for the yearly budget of the warehouse.
• Directing appropriate measures to reach warehouse goals.
• Scheduling, developing, counseling, training, and directing department personnel.
• Making recommendations for hiring, promotion, and termination to Warehouse Manager.
• Reviewing and approving area timecards.
• Drafting and participating in presentation of employee performance evaluations.
• Writing weekly manager schedules.
• Implementing and ensuring follow-through of policies and procedures for warehouse and departmental operations, such as ethics, food safety, and company standards.
• Ensuring the safety and security of the warehouse.
• Developing in-house safety programs specific to the departments which they oversee, as well as the rest of the warehouse, based on corporate guidelines.
• Providing and ensuring prompt and courteous member service.
• Responding to member concerns using problem-solving skills, tact, and discretion.
• Overseeing the warehouse safety program.
• Attending safety meetings, promoting safety, and ensuring implementation of safety protocol as set forth in corporate standards.
• Ensuring proper disposal of potentially hazardous materials.
• Planning maintenance and purchase of equipment.
• Overseeing and negotiating with outside vendors and approving contracted services.
• Coordinating these activities with the Warehouse Manager and the department Manager whom they oversee.
• Ability to operate vehicles, equipment or machinery.

Compensation:
Assistant General Manager positions are Bonus and Restricted Stock Unit (RSU) eligible. Min $100,000 - Max $116,000.

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.