Corporate Travel Agent
Costco
Issaquah, Washington
Posted 3 days ago
Qualifications
Education
High School Diploma or GED preferred.
Responsibilities
Primary Duties
- Resolves any traveler service issues with patience, empathy, and urgency.
- Creates and changes reservations, including both domestic and international reservations for air, car, and hotel.
- Ensures timely and accurate ticketing and invoicing.
- Processes ticket exchanges and refunds.
- Assists travelers with using online booking tool Deem.
- Monitors and services the Travelport queue, including schedule changes, fare reduction processes, and ticket accuracy.
- Works with travelers for direct billing when required.
- Regular and reliable workplace attendance at your assigned location.
- Ability to operate vehicles, equipment or machinery Computer, phone, headset, fax machine, copier, printer.
Experience Requirements
Required
2 years' minimum corporate travel agency or airline experience or 4 years of thorough Travelport experience.
2 years of experience
Required Skills
Technical Skills
Travelport skills, including reservations, pricing, ticketing, exchanges, car, and hotel reservations/modifications.
Soft Skills
Strong attention to detail with the ability to multi-task and problem-solve in a fast-paced environment.Excellent communication skills, both verbal and written.Positive attitude and ability to remain calm in stressful situations.
Full Job Description
Corporate Travel Agent
Corporate Travel Agents are responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates/times, pricing, and accommodations for both domestic and international travel. The agent will also be responsible for booking, ticketing, maintaining travel itineraries via the Travelport GDS system, and trouble-shooting booking tool technical issues for travelers.
Job Duties/Essential Functions:
Experience, Skills, Education & Licenses/Certifications Required:
Recommended:
Corporate Travel Agents are responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates/times, pricing, and accommodations for both domestic and international travel. The agent will also be responsible for booking, ticketing, maintaining travel itineraries via the Travelport GDS system, and trouble-shooting booking tool technical issues for travelers.
Job Duties/Essential Functions:
- Resolves any traveler service issues with patience, empathy, and urgency.
- Creates and changes reservations, including both domestic and international reservations for air, car, and hotel.
- Ensures timely and accurate ticketing and invoicing.
- Processes ticket exchanges and refunds.
- Assists travelers with using online booking tool Deem.
- Monitors and services the Travelport queue, including schedule changes, fare reduction processes, and ticket accuracy.
- Works with travelers for direct billing when required.
- Regular and reliable workplace attendance at your assigned location.
- Ability to operate vehicles, equipment or machinery Computer, phone, headset, fax machine, copier, printer.
Experience, Skills, Education & Licenses/Certifications Required:
- 2 years' minimum corporate travel agency or airline experience or 4 years of thorough Travelport experience.
- Travelport skills, including reservations, pricing, ticketing, exchanges, car, and hotel reservations/modifications.
- Familiar with published air rules, pricing, exchanges, moderate international city/geography knowledge, and airline hubs and routes.
- Strong attention to detail with the ability to multi-task and problem-solve in a fast-paced environment.
- Traveler centric attitude a creative solutionist with strong customer service skills who utilizes available resources and a consultive approach to find better and positive solutions for our travelers.
- Ability to comprehend the stages of GDS bookings from reservation, QC, invoicing, email, and changes.
- Excellent communication skills, both verbal and written.
- Positive attitude and ability to remain calm in stressful situations.
- Maintains confidentiality of data, documentation, projects or other sensitive material.
Recommended:
- Overall knowledge of travel industry.
- Ticketing experience including exchanges.
- High School Diploma or GED preferred.
How to Apply
Costco
About
Founded in 1983 in Seattle, Washington, Costco is a membership-based warehouse club known for bulk products and discounted prices. It operates over 850 locations worldwide. Careers range from cashiers...
$24
/ hour
Costco pays $24 for Customer Service Rep in Issaquah, Washington, with most salaries ranging from $17 to $33. Pay can vary based on role, experience, and local cost of living.
Median
$24
Low
$17
High
$33
Companies Similar to Costco for Jobs
Share This Job
Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.