Average Dairy Queen Customer Service Rep Pay in the U.S.
Salary data last updated January 28, 2026.
Dairy Queen pays $23 for Customer Service Rep, with most salaries ranging from $16 to $36. Pay can vary based on location, experience level, and job responsibilities.
Frequently Asked Questions About Customer Service Rep Pay at Dairy Queen
Customer Service Rep Salaries at Dairy Queen in Popular Cities
Where you work at Dairy Queen can also have a noticeable impact on how much you earn. For example, a Customer Service Rep might make around $13 in Jacksonville, AL, but that figure can rise to $14 in a higher-cost city like Carlisle, PA. On the other end of the scale, the same role may earn about $13 in Jacksonville, AL, while someone in Carlisle, PA could earn as much as $14. These variations reflect how salaries at Dairy Queen adapt to local market conditions and living costs.
| City | Median Hour Pay | Hour Pay Range |
|---|---|---|
| Carlisle, PA | $14 | $11 - $18 |
| Port St. Lucie, FL | $13 | $10 - $17 |
| Mauldin, SC | $13 | $10 - $17 |
| Jacksonville, AL | $13 | $10 - $16 |
Methodology
Salary data for Dairy Queen is based on a combination of sources, including analysis of 5,184 verified job descriptions and statistics from the U.S. Bureau of Labor Statistics (BLS).
Cake Decorators
Management
Chill Crew Member
Team Member
Grill & Chill Crew
Shift Leader
Morning Shift Crew Member
Front Counter Crew
Cake Decorators
Management
Cake Decorators
Dairy Queen
Cake Decorator
You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Bring to life fans' imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Requirements:
- Communicate positively with fans and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Cake decorator's certificate and/or previous cake decorating work
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.