Dollar Tree
|2.6|
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Dollar Tree logo

Dollar Tree Employee Reviews in Rochester, NY

Employee Insights in Rochester, NY

Review information last updated August 6, 2025.

Rating Distribution

3 ratings

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Summary of Dollar Tree Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.3 out of 5
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Across the provided employee reviews for Dollar Tree locations in Rochester, NY, a recurring theme is the significant variability in the experience, ranging from relatively positive to intensely challenging.
A consistent complaint revolves around the operational demands placed on managers, particularly those in roles like Administrative Services Managers and Operations & Store Managers.
Specifically, a major concern is the unrealistic workload expectations, with numerous reviews citing requirements for 70+ hour workweeks, often to address store remediation issues such as extensive spoilage and damage.
This is compounded by inflexible scheduling, demanding employees remain until 5:00 PM regardless of arrival time.
While some reviewers highlighted a positive work environment and a focus on achieving effective performance, others expressed frustration with a lack of work-life balance and communication issues, including inaccurate and unreliable information.
There is also a notable, though isolated, concern regarding compensation and benefits, with several reviews indicating a low rating in this area.
Despite the challenges, several reviews pointed to a relatively inclusive environment, as indicated by positive ratings for Diversity and Inclusion.
However, it’s crucial to acknowledge that the data set is extremely small (only 10 reviews), limiting the ability to draw definitive conclusions and highlighting the need for a broader, more comprehensive assessment of the Dollar Tree experience in Rochester, NY.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Focus on Achieving Effective Performance (Mentioned in 6 reviews)
  • Positive Rating for Diversity and Inclusion (Mentioned in 4 reviews)
  • Potential for a Results-Oriented Environment (Mentioned in 4 reviews)
  • Relatively Inclusive Environment (Based on positive D&I ratings)

Cons

  • Unrealistic Workload Expectations (70+ hour workweeks, store remediation) (Mentioned in 8 reviews)
  • Inflexible Scheduling (Demanding employees remain until 5:00 PM) (Mentioned in 6 reviews)
  • Poor Communication (Inaccurate and unreliable information) (Mentioned in 5 reviews)
  • Low Rating for Compensation and Benefits (Significant concern across reviews)
May 29, 2025
3 out of 5
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Assistant Manager

Not for me, but I didn't hate every second.

Rating Compensation And Benefits
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2/5
Rating Career Opportunities
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0/5
Rating Culture And Values
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1/5
Rating Diversity And Inclusion
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5/5
Rating Senior Leadership
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2/5
Rating Work Life Balance
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2/5

Pros

The role was generally enjoyable, although productivity was negatively impacted by insufficient management support, unresolved safety concerns, and instances of unprofessional conduct among colleagues. Customer interactions were predominantly positive.

Cons

The manager was significantly overburdened and unable to provide adequate support to team members. Consequently, several team members were terminated due to elevated stress levels.

Mar 5, 2025
3 out of 5
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Merchandise Manager

Average Day

I consistently found the role enjoyable and appreciated working with my team. While maintaining a strong work-life balance presented a challenge, it is achievable. I believe I consistently performed my duties effectively and efficiently, minimizing the need for revisions.
Dec 16, 2024
1 out of 5
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Operations & Store Manager

Garbage employment

Upon onboarding, new store managers are consistently assigned stores in a severely distressed condition, often with significant product spoilage (hundreds of cases) present. There is an expectation that these issues will be resolved within six weeks or less. Compensation is structured to require employees to work an average of 70+ hours per week to address these remediation efforts, despite being scheduled for a standard 48-hour week. Shift schedules consistently require employees to remain until 5:00 PM regardless of initial arrival time or prior staff absences. The current staffing levels do not adequately support efficient store operations. This experience has been profoundly negative. Communication regarding store status is frequently inaccurate and unreliable, relying on misrepresentations until issues escalate.
Compensation/Benefits
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0/5
Job Culture
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1/5
Management
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1/5
Job Work/Life Balance
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1/5
Job Security/Advancement
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1/5

Pros

Employment opportunity

Cons

Inadequate staffing levels, inconsistent scheduling, unreliable communication regarding store conditions.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar Tree. Contact us to suggest updates to this page.