Five Guys
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Five Guys Employee Reviews in Fayetteville, NC

Employee Insights in Fayetteville, NC

Review information last updated November 12, 2025.

Rating Distribution

1 rating

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Summary of Five Guys Employee Feedback (AI-Generated)

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2.4 out of 5
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Across the four Five Guys locations in North Carolina – Wake Forest, Mooresville, Fayetteville (General & Operations Managers), and Fayetteville (Customer Focused) – a significant and concerning trend emerges: widespread employee dissatisfaction.
The overwhelming majority of reviews, particularly those with lower ratings, point to fundamental issues with compensation, work-life balance, and management effectiveness.
While the Mooresville location received a positive rating (4.0) due to a dynamic, fast-paced environment and a focus on operational tasks, the other three locations presented severe problems.
The Wake Forest and Fayetteville (General Manager) locations experienced overwhelmingly negative feedback, with ratings of 1.0, citing issues with nearly every aspect of the job, including compensation, career opportunities, and leadership.
The Fayetteville (Customer Focused) location, despite a 5.0 rating, identified a misalignment between compensation and extended working hours, highlighting the need for improved recognition and potentially, better benefits.
A recurring theme is the demand for increased compensation to reflect the significant time commitment required, especially considering the high volume of orders and the brand’s popularity.
Despite the popularity of the menu items and high customer demand, the current compensation structure appears to be a major driver of dissatisfaction.
Furthermore, several reviews emphasized the importance of effective management and a supportive work culture, suggesting a need for improvements in leadership and operational practices across all locations.
The need for improved employee recognition and a better balance between compensation and workload seems to be a key issue.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • High Customer Demand (Popular Menu)
  • Fast-Paced Work Environment
  • Focus on Operational Tasks (specifically food safety and quality control)

Cons

  • Compensation/Benefits Misalignment (Extended Hours vs. Pay)
  • Ineffective Management/Leadership
  • Lack of Employee Recognition
Feb 8, 2025
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Crew Member

This company provides excellent career growth opportunities.

Employee compensation and benefits are not commensurate with the extended work hours. There is a desire for improved compensation and recognition of the significant time commitment required. Additionally, customer feedback indicates a strong preference for specific menu items, particularly the 3 Double Bacon Cheeseburgers with heart attack and fries, and consistent requests for fresh-cut fries.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Five Guys. Contact us to suggest updates to this page.