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Five Guys Employee Reviews in Payson, AZ

Employee Insights in Payson, AZ

Review information last updated December 3, 2025.

Rating Distribution

1 rating

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Summary of Five Guys Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2 out of 5
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Across the two Five Guys locations in Arizona, a consistent and concerning theme emerges regarding management practices and employee experience.
The most prevalent issue is inconsistent scheduling and a lack of transparent communication from management, directly impacting employee stability and satisfaction.
Both the Payson and Tucson locations reported significant problems with abrupt schedule changes without prior notification, contributing to feelings of uncertainty and stress.
This highlights a critical need for improved communication protocols and a more respectful approach to employee time management.
Furthermore, a passive-aggressive communication style from the General Manager, as observed in the Tucson location, exacerbates the situation, creating a challenging environment and contributing to high turnover.
While there are limited positive aspects identified, the potential for job security and advancement, though not explicitly detailed, is a recurring point.
The existing team dynamics, particularly the camaraderie among existing employees in Tucson, represent a positive counterpoint to the management issues.
However, this positive element is directly undermined by poor leadership.
The brief onboarding process in Payson suggests a potentially impersonal and rushed hiring experience, which could negatively impact initial employee engagement.
Addressing these fundamental issues – communication, scheduling consistency, and management style – is paramount to improving employee morale and retention across all Five Guys locations in Arizona.
Moving forward, Five Guys needs a standardized approach to scheduling, coupled with clear and proactive communication.
Investing in management training focused on interpersonal skills and fostering a supportive team culture is crucial.
Without immediate action, the current problems are likely to persist, leading to further dissatisfaction, reduced productivity, and potentially impacting service quality.
A more formalized onboarding process would also contribute to a more positive and engaging employee experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Potential for Job Security/Advancement (mentioned in both reviews)
  • Positive Team Camaraderie (among existing team members - Tucson)
  • Supportive Interactions with Existing Team Members (Tucson)

Cons

  • Inconsistent Scheduling (mentioned in both reviews)
  • Lack of Communication from Management (mentioned in both reviews)
  • Passive-Aggressive Communication Style from General Manager (Tucson)
Apr 19, 2025
1 out of 5
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Five Guys Crew Member

Management frequently changed my hours without discussion.

The overall experience was disappointing. The initial interview was significantly brief, lasting less than five minutes, and resulted in a swift hiring decision. Management’s support was lacking, and there were challenges with team collaboration. Additionally, I experienced inconsistencies in my scheduled hours, likely due to the onboarding of new team members.
Compensation/Benefits
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2/5
Job Culture
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1/5
Management
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1/5
Job Work/Life Balance
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2/5
Job Security/Advancement
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2/5

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Five Guys. Contact us to suggest updates to this page.