Five Guys Employee Reviews in Westlake, OH

Across the six employee reviews of Five Guys locations in Ohio, a recurring theme is the variability of the experience, largely dictated by location and individual manager support.
While several locations, particularly the Niles and Cortland locations, consistently receive positive feedback, emphasizing a supportive culture, strong values, and good compensation and benefits, others, like Westlake and especially Niles, present a more challenging and potentially stressful environment.
The most frequently cited positive aspect is the company’s commitment to employee compensation and benefits, often receiving perfect or near-perfect ratings.
The culture and values, along with diversity and inclusion, are also consistently highlighted as strengths, indicating a welcoming and respectful workplace.
Furthermore, leadership, particularly senior leadership, is generally viewed favorably, suggesting effective guidance and support.
However, a significant concern emerges from the Westlake and Cortland reviews: a disconnect between store performance and corporate support, with managers unfairly held accountable for external factors like pricing changes.
The Niles location, conversely, offers a consistently positive experience, portraying the role as an excellent entry-level opportunity with a supportive and well-managed environment.
The overall data suggests that while Five Guys strives for a positive employee experience, variations in management support and external pressures can significantly impact individual experiences.
The limited number of reviews across the different locations underscores the need for a more robust data collection process to accurately assess the overall employee experience across the Five Guys chain.