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Five Guys Employee Reviews in Los Angeles, CA

Employee Insights in Los Angeles, CA

Review information last updated August 13, 2025.

Rating Distribution

4 ratings

Summary of Five Guys Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
4 out of 5

Based on the eight employee reviews gathered from Five Guys locations across California, a consistent theme emerges: the company fosters a generally positive and inclusive work environment, particularly valued by employees.
A significant strength across multiple locations is the emphasis on diversity and inclusion, consistently rated highly (5-star across several reviews) and contributing to a welcoming atmosphere.
Furthermore, the company is perceived as valuing a strong team dynamic and supportive colleagues, frequently highlighted, particularly in roles like Cashier and First-Line Supervisor.
Many locations, including Saratoga and Hayward, prioritize work-life balance and a positive company culture.
However, challenges also exist.
A recurring concern revolves around the impact of high-volume periods, particularly in the Los Angeles and Saratoga locations, where overwhelming order loads and increased stress were noted.
Compensation and benefits are perceived as an area needing improvement, with multiple reviews indicating a desire for more competitive packages.
Finally, while career opportunities are acknowledged, the clarity and accessibility of advancement pathways appear to be inconsistent, with some employees expressing a desire for more structured development programs.
The variability in ratings across locations suggests a need for greater standardization and a more consistent approach to employee development and compensation.
Despite the positive elements, the reviews consistently point to operational vulnerabilities, particularly during peak demand.
The pressure associated with managing high-volume customer traffic appears to be a significant stressor for employees, especially in locations like Los Angeles and Saratoga.
This highlights the need for improved staffing strategies, optimized order processing systems, and potentially, targeted training to equip employees with the skills to handle busy periods effectively.
Furthermore, while a supportive culture is generally appreciated, the clarity of career progression pathways and compensation structures requires attention.
Several reviews indicated a desire for more structured development programs and more competitive compensation packages, suggesting areas where the company could enhance its employee value proposition.
Overall, the Five Guys brand seems to cultivate a positive and inclusive workplace culture, particularly valued by employees who appreciate a supportive team environment.
However, operational challenges related to high-volume periods and a need for clearer career development pathways represent areas for improvement.
Addressing these issues would contribute to a more consistent and satisfying employee experience across all Five Guys locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Positive and Inclusive Culture
  • Supportive Team Environment
  • Work-Life Balance

Cons

  • High-Volume Operational Stress
  • Compensation and Benefits Concerns
  • Unclear Career Progression
Jun 3, 2025
4 out of 5
Crew Member

Productivity and positivity are a common place here if that's what you want and are looking for in a restaurant

Strengths: Employees consistently demonstrate strong creativity and innovation within their roles. Challenges: The company experiences periods of high demand, leading to overwhelming order volumes and increased stress during peak times. The work environment is generally positive, characterized by good team etiquette. Variability exists in the workday, with periods of smooth operation balanced by times of heightened stress and activity.
May 14, 2025
3 out of 5
General Manager

Mid

Rating Compensation And Benefits
2/5
Rating Career Opportunities
3/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
3/5

Pros

The provision of a food allowance was a helpful benefit when unexpected lunch expenses occurred.

Cons

Compensation for managing the store is significantly below market standards.

Mar 11, 2025
3 out of 5
Cashier

Cwshier

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The employee consistently expressed positive feedback regarding the team environment and the level of support received during their work. They also appreciated the comprehensive training provided and the collaborative approach to operations.

Cons

The employee identified challenges related to obtaining time off for educational pursuits and expressed concerns about the demanding nature of the work schedule.

Nov 21, 2024
3 out of 5
Cashier

Cwshier

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The employee consistently expressed positive feedback regarding the team environment and the level of support received during their work. They also appreciated the comprehensive training provided and the collaborative team dynamic.

Cons

The employee identified challenges related to obtaining time off for educational pursuits and expressed concerns about the demanding nature of the work schedule.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Five Guys. Contact us to suggest updates to this page.