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Five Guys Employee Reviews in Plano, TX

Employee Insights in Plano, TX

Review information last updated August 13, 2025.

Rating Distribution

2 ratings

Summary of Five Guys Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.9 out of 5

Across the provided employee reviews for Five Guys locations, a recurring theme is the operational focus of the roles, particularly for Fry Cooks and Supervisors.
The company appears to be prioritizing training and development, especially for new hires entering the workforce, as evidenced by the high ratings for career opportunities and the positive feedback regarding the training provided.
Many locations, such as Denver City and Humble, TX, are establishing themselves as strong training grounds, fostering a supportive and inclusive culture, and aiming for efficient operational environments.
However, a significant challenge emerges from the limited and often lacking detail within the reviews.
There's a consistent concern regarding work-life balance, particularly for supervisors dealing with demanding schedules, and a general lack of robust feedback mechanisms, leading to incomplete understanding of employee experiences across all categories – compensation, benefits, culture, diversity, and leadership.
Several locations, like Denver City, are demonstrating a commitment to creating a positive and diverse work environment, but the reliance on a small sample size of reviews and the absence of detailed feedback hinder a truly comprehensive assessment.
The success of these locations largely depends on their ability to consistently deliver on training and development while proactively addressing concerns around work-life balance and implementing more effective feedback systems.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Training and Development Opportunities
  • Positive Company Culture and Values
  • Efficient Operational Environment

Cons

  • Lack of Detailed Feedback
  • Work-Life Balance Challenges
  • Limited Sample Size
Jun 11, 2025
1 out of 5
Team Member

Dont work here please

Rating Compensation And Benefits
1/5
Rating Career Opportunities
3/5
Rating Culture And Values
0/5
Rating Diversity And Inclusion
0/5
Rating Senior Leadership
2/5
Rating Work Life Balance
4/5

Pros

Compensation is competitive for entry-level positions, starting at $13 per hour. Employees receive a complimentary meal for shifts exceeding five hours.

Cons

Operational standards require improvement. There were frequent instances of spoiled produce, specifically rotting potatoes and tomatoes, within the walk-in refrigerator. During my initial employment, training protocols were inconsistently applied, with a supervisor stating, “technically we’re supposed to wash our hands every time we change gloves, but that’s kind of a ‘don’t talk about Fight Club’ situation.” Employee supervision and regulation were lacking, with reports of harassment, discriminatory language, and hate speech being commonplace. The shift manager frequently spent time in the back area, often leaving the employee responsible for customer service unattended. Despite a competitive wage, I did not receive consistent scheduling, experiencing periods of extended downtime with no scheduled shifts, exceeding eight hours without work within a three-week timeframe, and lacking completion of foundational training materials.

Oct 6, 2024
4 out of 5
Cashier

Great place to work

During my initial employment, I gained valuable experience in multitasking and communication skills while working as a cashier and line cook. This role provided a strong foundation for developing these essential skills.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Five Guys. Contact us to suggest updates to this page.