Kroger Customer Service Rep Salaries in the U.S. (2026 Data)

Prepare and display produce items for sale in an efficient, sanitary manner and in accordance with company standards & policies. Perform customer service functions and follow all company policies and procedures.
Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!
Minimum

• Willing and available to work weekends and holidays as needed
• Effective written and oral communication skills.
• Must be able to read and prepare shelf tags, signs, product labels, training materials, bulletins, etc.
• Must work with various cleaning solutions, safely use sharp tools and operate food-processing equipment.
• Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

Desired

• Produce work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, food handling, etc.
• Prepare and display salad bar items safely in accordance with company standards, recipes, & policies.
• Check product quality; make sure it is always fresh, rotated and stirred.
• Sort and prepare all salad bar products in accordance with Company policies with regard to quality and temperature.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep sales area, backrooms and coolers clean and well organized.
• Able to communicate with customers and associates.
• Provide good customer and associate relations.
• Wash and sanitize equipment in accordance with company and Health Dept. policies and procedures.
• Make a clean, neat, and friendly impression on customers.
• Follow all current rules and duties of the Produce, Company, and State and Federal laws, as made known.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Perform any and all duties as assigned.
• Perform any and all duties as assigned