Field Service Technician (Level 1)
PepsiCo
Aiea, Hawaii
Posted yesterday
Qualifications
Required Licenses
- CDL license with Non-Excepted Interstate Status (if applicable)
Responsibilities
Primary Duties
- Repair and perform preventative maintenance on marketing equipment
- Unload and reload with products as necessary
- Educate customers on basic equipment repair and upkeep procedures
- Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply, and finding drains for units with ice. For box syrup, build racks and connect lines
- Fill installed equipment and adjust to proper mixture
- Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
- Collect accurate and complete equipment and customer information
- Remove old parts and replace with new parts
- Maintain parts inventory on service truck
- Establish positive relationship with contacts at service calls
- After each call, complete documentation on e-pad
- Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
- Follow all safety requirements, regulations, and processes
- Follow all driving rules and regulations when operating company vehicle
- Complete all job role training modules (Pepsi Pro training)
- Build competence and skill in diagnosis and repair of beverage industry equipment
- Regular, reliable, predictable attendance
Required Skills
Technical Skills
Working with mechanical systemsWorking with basic refrigeration systemsWorking with electrical systemsWorking with plumbingEquipment installation
Soft Skills
Serving customers
Full Job Description
Pepsi Equipment Services (PES) Job
An entry-level skilled position with a focus on training and skill development. The position is responsible for installation, setup, repair, and ongoing maintenance of vending, cooling, and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. The position works independently and has frequent customer contact. Must pass Pepsi Pro certification within the required timeframe. May require lifting, carrying, pulling, and/or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places. The position may require moving vending machines weighing 800-1200 pounds.
Primary Responsibilities:
Basic Qualifications:
Helpful Experience:
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.
An entry-level skilled position with a focus on training and skill development. The position is responsible for installation, setup, repair, and ongoing maintenance of vending, cooling, and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. The position works independently and has frequent customer contact. Must pass Pepsi Pro certification within the required timeframe. May require lifting, carrying, pulling, and/or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places. The position may require moving vending machines weighing 800-1200 pounds.
Primary Responsibilities:
- Repair and perform preventative maintenance on marketing equipment
- Unload and reload with products as necessary
- Educate customers on basic equipment repair and upkeep procedures
- Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply, and finding drains for units with ice. For box syrup, build racks and connect lines
- Fill installed equipment and adjust to proper mixture
- Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
- Collect accurate and complete equipment and customer information
- Remove old parts and replace with new parts
- Maintain parts inventory on service truck
- Establish positive relationship with contacts at service calls
- After each call, complete documentation on e-pad
- Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
- Follow all safety requirements, regulations, and processes
- Follow all driving rules and regulations when operating company vehicle
- Complete all job role training modules (Pepsi Pro training)
- Build competence and skill in diagnosis and repair of beverage industry equipment
- Regular, reliable, predictable attendance
Basic Qualifications:
- 18 years or older
- 21 years or older if Valid U.S. CDL Required
- CDL license with Non-Excepted Interstate Status (if applicable) Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.
- Pass DOT Physical and DOT Road-test if required
- Adhere to DOT Regulations
- Ability to communicate effectively in English if CDL required
Helpful Experience:
- Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
- Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
- Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
- Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
- Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
- Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.





