Popeyes
Write a Review|3.1|
Popeyes logo

Popeyes hiring Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central, Chicago, IL

Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central

Popeyes

Chicago, IL
Posted yesterday
frequent travel within the Central region

Qualifications

Education

Bachelor's degree in business or related field or equivalent experience in QSR

Responsibilities

Primary Duties

  • Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations.
  • Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics.
  • Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership.

Additional Duties

  • Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment.
  • Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability.
  • Support new store openings, remodels, and market expansion efforts with existing and new franchisees.
  • Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within the region.
  • Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives.
  • Ensure compliance with franchise agreements, operational guidelines, and food safety standards.

About This Role

Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations.

Experience Requirements

Required

10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred

10 years of experience

Benefits & Perks

Benefits Package

  • health benefits (medical, dental, vision, and life insurance)
  • fertility benefits
  • 401(k) plan with Company match
  • time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave)
  • short-term and long-term disability insurance
  • telemedicine & mental wellness support
  • professional development courses

Required Skills

Technical Skills

strong financial acumenP&L managementbusiness performance analysis

Soft Skills

influence and collaborationcommunicationnegotiationproblem-solving

Leadership

team leadership

Full Job Description

Ready to make your next big professional move?
Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Company Overview:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Summary:
Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals.

Roles & Responsibilities:
Business Leadership & Performance
  • Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations.
  • Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics.
  • Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership.

Franchisee Support & Relationship Management
  • Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment.
  • Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability.
  • Support new store openings, remodels, and market expansion efforts with existing and new franchisees.

Operational & Team Leadership
  • Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within the region.
  • Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives.
  • Ensure compliance with franchise agreements, operational guidelines, and food safety standards.

Skills & Qualifications:
  • 10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred.
  • Strong financial acumen with experience in P&L management and business performance analysis.
  • Proven ability to influence and collaborate with franchisees and stakeholders at all levels.
  • Experience leading teams and driving business growth in a complex, multi-unit environment.
  • Excellent communication, negotiation, and problem-solving skills.
  • Bachelor's degree in business or related field or equivalent experience in QSR.
  • This position requires frequent travel within the Central region.

Salary:
Base salary range of $180,000 - $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.

This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan.

Benefits:
This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision, and life insurance) offered upon hire date, fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.

Benefits at all of our global offices are focused on physical, mental, and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine, and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial, or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

How to Apply

Estimated Salary

$30
/ hour

Popeyes pays $30 for Operations Manager in Chicago, IL, with most salaries ranging from $19 to $47. Pay can vary based on role, experience, and local cost of living.

Median
$30
Low
$19
High
$47

Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.