Primary Duties

• Own Process Design for Putaway, GPM, and Warehouse functions
• Create future design requirements and process flows for modernized Warehouse Management System (WMS)
• Create and maintain cycle time models, Standard Work documentation
• Lead training, field implementation, and problem solving
• Define clear process opportunities and solutions
• Project manage / lead CFTs, including clear problem statements, success measures, assumptions, risks, decision points, business case inputs, and recommendations
• Coordinate cross-functional partners including product, technology, field, data and analytics, finance, safety, and quality.
• Use benchmarking, operational observations, data analysis, root cause analysis, and metric planning to determine whether a process is scalable and creating business value
• Develop and manage project plans, decision logs, action items, test plans, validation criteria, and handoff documentation that keep work organized, aligned, and moving forward.
• Create clear, simple, and visually effective communication materials that translate complex insights, tradeoffs, progress, risks, decisions needed, and recommendations into a compelling story that builds stakeholder confidence and excitement in the team's work.
• Facilitate meetings and working sessions that clarify roles, resolve misalignment, remove barriers, and maintain momentum across teams with different priorities and operating constraints.