Director, Warehouse Labor Management & Distribution Center Center of Excellence

The Director, Warehouse Labor Management (WLM) & Distribution Center Center of Excellence (DC CoE) provides strategic leadership for the network's warehouse labor management, engineered labor standards, and DC Center of Excellence functions. This role establishes the vision, priorities, governance, and operating model for WLM, including engineered standards governance, labor performance management, standardization, and continuous improvement. The Director also leads the DC CoE strategy, ensuring effective governance of standard operating procedures (SOPs), disciplined horizontal deployment of standards and best practices across the distribution center network, and a structured assessment process to measure DC Operations adherence to approved SOPs. The position partners closely with DC Operations, EHS, Compliance, Quality, Analytics, Engineering, and other cross-functional teams to translate strategy into sustainable network execution, improve operating consistency, strengthen accountability, and deliver measurable improvements in people, quality, service, and cost.

Location: This role will office out of any one of our 15 Regional Distribution Centers across the U.S. and Puerto Rico: Hartford, CT / Easton, PA / Linden, NJ / Perrysburg, OH / Anderson, SC / Pendergrass, GA / Jupiter, FL / Valparaiso, IN / Bolingbrook, IL / Mount Vernon, IL / Windsor, WI / Waxahachie, TX / Woodland, CA / Moreno Valley, CA / Carolina, Puerto Rico.

Job Responsibilities

• Executes and/or oversees processes and approaches, working with long-term perspective; translates strategic goals into actionable tactics and objectives. Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
• Directs the development of innovative approaches, processes, and solutions that support department and division strategies. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs and people. Erroneous decisions will have a serious impact on the overall success of functional, division or company results.
• Interacts regularly with executives and/or major stakeholders. Interactions frequently involved special skills, such as negotiating with stakeholders or vendors or attempting to influence senior level leaders regarding matters of significance to the organization.
• Creates and fosters high performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.
• Owns and manages relationships with third party service providers, including partner selection, contract negotiation, and performance management.
• Provides advanced leadership, advice to the Organization, and addresses technical problems.
• Champions company initiatives, connecting efforts to company vision and purpose and driving increased engagement.
• Monitors industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.
• Plans, develops and manages departmental expense and capital budgets. Ensures budgets and schedules meet corporate requirements.
• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens
Founded in 1901, Walgreens has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.