Director, Asset Protection Operations & Execution
Work Location: Greater Metro New York, DC, Baltimore, Philadelphia
Travel: 75% with some overnight travel.

Job Summary: The Director, Asset Protection Operations & Execution (APD) is responsible for the development and execution of the asset protection plan, Asset Protection talent and resources, as well as resource and expense budgets. Develops and executes on all Asset Protection strategies and resources to ensure safety, security, profitability, and resiliency. Partners with organizational leadership to determine necessary asset protection programs, activities, and resources to support and execute on corporate strategy at an appropriate level. Provides leadership and counsel that directly influences budget strategies, protection of assets, shrink reduction, Comprehensive Loss reduction strategies, and the mitigation of company liability/exposure. Conducts high-level research and provides effective oversight of team performance and execution. Communicates relevant learnings on Comprehensive Loss mitigation to all levels of the organization driving a cohesive culture of loss mitigation and expense control.

Job Responsibilities:

• Regularly evaluates and compares the efficacy on ROI of loss control processes across various organizational teams and engages leadership in solutions-oriented planning. Proactively identifies asset protection trends and issues that may or may not be apparent. Researches opportunities and establishes strategies and options to mitigate losses that have or may occur. Establishes buy-in from operations/Support Center leadership and facilitates execution through their team as well as other organizational support teams.
• Manages hiring, performance, development, engagement, and other talent activities to promote team effectiveness. Travels regularly providing direction, coaching, assessment of team member effectiveness, and provides feedback to ensure team member competency and relevancy. Partners with HR resources to determine talent gaps and development plans based on regular travel and assessment of impact and execution. Directs and empowers teams to achieve strategic and tactical objectives in support of goals and initiatives. Establishes team operating guidelines promoting communication, collaboration, and consistent leadership across multiple channels. Conducts high-level research, providing oversight to the work performed by their teams.
• Collaborates with leadership for agreement and final approval of all capital expenditures involving the implementation of security equipment and support. Conducts cost analysis of security support, determines appropriate resource allocation, creates/delivers business case recommendations and obtains leadership advocacy for impacted security support. Responsible for talent resource allocation and expense budget adherence.
• Establishes APS strategy for direct reports, and supports efforts related to Pharmacy theft, fraud and diversion to identify and protect against material losses and HIPAA violations; minimizing organizational exposure to fines and licensure issues as well as maintain public safety. Utilizes physical security strategies, research and data analysis aligned with policy development and implementation, as well as coordination of activities through the DEA, Boards of Pharmacy, District Attorneys, local task forces and other associated law enforcement agencies.
• Develops and maintains a cohesive working relationship with government and law enforcement agencies including, but not limited to, the U.S. Secret Service, Drug Enforcement Agency, and OSHA/EM groups. Organizes and coordinates APS team initiatives in affiliation with both national and local organizations such as National Retail Federation, Retail Industry Leaders Association, National Association of Drug Diversion Investigators, etc. Actively participates in business continuity and recovery programs in regions and represents Walgreens at meetings, seminars and functions that support these initiatives.
• Collaborates at all levels of field, Support Center, and WBA leadership, as needed, concerning required compliance and audit reviews and initiatives. Engages Asset Protection teams, executes, directs and coordinates plans, programs and initiatives to ensure adherence to federal, state, and local laws plus regulations that have the potential for significant, negative impact on organizational profit as well as exposure to fines, litigation and licensure concerns.

About Walgreens: Founded in 1901, Walgreens has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.