Technology Enhancement Specialist
Supports enhancements to the technology that powers Walgreens' Distribution and Transportation operations. This role works across Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and legacy logistics platforms to solve complex operational challenges and deliver high-impact solutions, requiring independent judgment, problem-solving, and creativity. Partners closely with business and technology teams to support mission-critical systems, drive improvements, and contribute to the ongoing evolution of Walgreens' supply chain technology within established enterprise standards.

Location: This role is based in Deerfield, Illinois and follows a hybrid work model, requiring four days per week in the office and one day working remotely.

Work Visa Sponsorship: Work visa sponsorship is not available for this role.

Job Responsibilities:

• Develops and performs operational activities that impact important components / processes of the specified Technology work function. This may include work in Information Security, Business Systems Analysis, Strategy, Operation or analysis work in any other part of the Technology organization that may include items such as:
• Developing and performing assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives
• Interpreting results and analyzing trends.
• Reviewing alignment of functional area strategies with assumed outcomes.
• Monitoring strategies of functional area and recommending / implementing adjustments.
• Contributing to planning and implementing a broad range of activities to meet objectives.
• Developing tactical plans.
• Participating in development of programs that establish and enhance standards.
• Assessing and evaluating systems to identify weaknesses and assess risk; performing vulnerability testing.
• Implementing new or upgraded measures or controls, and documenting system or process changes.
• Reviewing reports or logs, investigating possible exceptions and collaborating with internal teams or external agencies as needed, including managed service providers.
• Developing and planning controls, defenses and countermeasures to intercept and prevent attempts to infiltrate company email, data, e-commerce and web-based systems.

May advise on security controls for projects.

• Researching and performing root cause analysis.
• Assisting in the creation and implementation of solutions, which may include conducting vendor assessments to ensure vendor is complying with contract language and WBA requirements.
• May advise on penetration testing and vulnerability assessments of applications, operating systems and/or networks. May conduct complex cleanup of legacy environments
• May conduct contract reviews for appropriate language prior to a project/WBA signing
• May assist in the creation and implementation of solutions, which may include conducting vendor assessments to ensure vendor is complying with contract language and WBA requirements.
• May develop and enhance processes to support established standards. May design specifications of assigned projects and may lead in implementation.
• May ensure that defects in assigned projects or programs are tracked, summarized and presented to management.
• Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions.
• Participates in the development of business approaches and new or enhanced processes.

About Walgreens: Founded in 1901, Walgreens proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.