(USA) Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations

The annual salary range for this position is $64,000.00 - $96,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

Position Summary...
This role involves a range of responsibilities including financial acumen, influential communication, safety, project management, data gathering and analysis, operations, customer service management, operational excellence, and medical prescription administration. The position also emphasizes respect for the individual, acting with integrity, and striving for excellence.

What You'll Do...
Financial Acumen: Understands the drivers of financial metrics that impact the business and impacts of drivers on business results. Performs analyses based on independent reasoning to draw appropriate conclusions. Analyzes business and financial data and supports the implementation and tracking of business plans that enable the attainment of financial goals. Communicates the results of analyses to audiences.

Influential Communication: Organizes thoughts and communicate credibly and concisely in an interdivisional/interdepartmental setup. Presents to and influences team members, customers, and clients conveying complex information clearly and accurately and addressing ambiguity in a constructive manner. Independently assembles and prepares reports/materials/storylines that have a structure and logical flow and are based on relevant fact-based information. Influences team members and leaders to take action based on sound recommendations. Seeks and provides constructive feedback, anticipates needs/questions and responds appropriately.

Safety: Inspects manufacturing/warehouse working environments for potential safety violations within an assigned area. Determines appropriate actions to take when safety violations are encountered. Utilizes personal protective equipment as required or recommended for staff. Conducts audits and maintains tracking logs on safety equipment. Responds to first aid and accident situations according to standard procedures.

Project Management: Develops, prioritizes, and coordinates work plans. Reviews project schedules, cost expenditures, milestones, communications, and documentations. Follows project management methodologies by tracking and monitoring work, holding project teams accountable to timelines, ensuring adherence to milestones, etc. Identify potential risks of projects and develop strategies to mitigate those risks, prioritizing and ensuring resolution of critical issues. Create communication plans which determines communication level, frequency, detail, and distribution of status updates and minimizes the impact of changes.

Data Gathering and Analysis: Employs basic data collection and analysis methods and procedures. Examines analytical results to ensure the quality and accuracy of data collection and analysis. Contributes to the collection and analysis of data for certain Health Wellness operations. Follows proper data collection and analysis methodologies and processes. Informs leadership of any difficulties that arise throughout the data collection process.

Operations: Supervises resource management. Plans the delivery and improvement of services, programs, and personnel. Provides technical consultation, guidance, and oversight for Health Wellness operations. Directs, establishes, and plans the overall policies and goals for various Health Wellness services. Coordinates and evaluates the quality of operations delivered throughout the organization.

Customer Service Management: Analyzes problem trends and takes steps to avoid recurring problems. Facilitates the resolution of customer problems, issues, or concerns. Ensures the identification of customer needs and priorities. Monitors and reports on the delivery of promised deliverables. Manages expectations of third-party techs and vendor help desk techs who provides direct customer service.

Operational Excellence: Assesses situations based on awareness of the goals and operating issues of assigned department. Seeks guidance when assigned goals conflict with departmental goals or overall strategies. Understands the importance of and implementation of One Best Way processes and standard operating procedures. Follows regulatory processes and procedures for assigned department. Seeks and analyzes situations or conditions with potential regulatory implications. Identifies and reports safety hazards and anomalies during operations processes.

Medical Prescription Administration: Participates in basic prescription verification practices for example prescriber identity verification. Troubleshoots actual and potential drug therapy-related issues. Adapts existing prescription administration processes according to organizational policies. Complies with organizational prescription administration assessment standards.

Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Acts in a selfless manner and is consistently humble self-aware honest fair and transparent.

Serve our Customers and Members: Delivers results while putting the customer first. Makes decisions based reliable information balances short and long-term priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Drives continuous improvements is open to and uses new technologies and skills and supports others through change.

Minimum Qualifications...
Option 1: 1 year's experience as a Walmart supervisor. Option 2: 2 years' external leadership experience leading a team of five or more supervisors and/or employees. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. To complete a Board-approved program or Pharmacy Technician University program. Must become a registered pharmacy technician in state of practice within one year of job entry.

Preferred Qualifications...
Leadership experience that includes performance management responsibilities. Bachelors: Business Administration.

Primary Location...
9600 PARKSOUTH COURT, PARKSOUTH E SUITE 100 ORLANDO, FL 32837-0000, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.