2nd Shift Temporary Coordinator, Patient Care - Health And Wellness Non-Store Operations

Sets up pharmacy shipments by verifying patient information and prescription for delivery, verifying and inputting method of payment using Walmart systems to process patient information and delivery carrier and method, and logging calls and customer information (for example, name, date of birth, address, method of payment, notate call information, how to ship order).

Provides customer service to pharmacy patients by responding to customer calls and emails using Walmart systems, training, and manual to resolve customer and associate inquiries, maintaining confidentiality of patient health information, processing and submitting call requests (for example, refills, transfers, payments, new prescription requests, pricing requests), identifying and resolving discrepancies for customers' orders, and researching customers' billing issues.

Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.

Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual: Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve our Customers and Members: Delivers results while putting the customer first.

Serve our Customers and Members: Makes decisions based on reliable information; balances short and long-term priorities; considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.

Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

Minimum Qualifications:
1 year experience in customer service.

Preferred Qualifications:
Microsoft Office.

Primary Location:
2354 Commerce Park Dr, Orlando, FL 32819-8601, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.