Wayfair Jobs in Illinois

Overview:
As a Senior Specialist of Inventory Control, you will help keep Wayfair's retail operations running smoothly by resolving receiving exceptions, improving inventory accuracy, and supporting store teams across a growing regional network. You play a key role in ensuring products flow correctly from our fulfillment centers to stores, creating a seamless shopping experience for our customers.

In this role, you will serve as the subject matter expert for inbound exceptions, partner closely with Field Operations and other support teams, and provide training across multiple stores. You will also use data, strong follow through, and continuous improvement strategies to minimize discrepancies and keep inventory ready for sale. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is energized by creating scalable processes that support our expanding store footprint.

What Does a Sr. Specialist of Inventory Control Do?

• Resolve Inbound Exceptions: Investigate and resolve receiving issues quickly and accurately so inventory remains sellable and available to customers.
• Serve as the SME for Exceptions: Provide training, resources, and guidance to store teams on inbound exceptions processes and best practices.
• Analyze Inventory Trends: Review receiving performance data, spot patterns, and recommend improvements to strengthen accuracy across stores.
• Partner Across the Network: Collaborate with fulfillment centers, P&A teams, Field Operations, and corporate partners to reduce exceptions and troubleshoot challenges.
• Assess Store Performance Weekly: Review weekly inventory metrics and provide clear insights and action plans to store leadership.
• Conduct Targeted Cycle Counts: Perform focused counts tied to discrepancies, category resets, or seasonal updates.
• Support Inventory Audits: Play an important role in bi-annual audits and BOH cycle counts to maintain operational excellence.
• Oversee Adjustments and Daily Tickets: Manage daily damage reviews, inventory adjustments, and tickets within Tangerine, escalating when service levels require attention.

You'll Thrive in This Role if You Have:

• Inventory Expertise: A minimum of 1-2 years of experience with inventory control, receiving workflows, or operational troubleshooting in a retail or fulfillment environment.
• Problem-Solving and Analytical Strength: Ability to investigate issues, identify root causes, and build clear, actionable solutions.
• Training and Collaboration Skills: Comfort supporting multiple stores, coaching teams, and working closely with cross-functional partners.
• Technical Proficiency: Familiarity with Google Suite or Microsoft Office and confidence navigating inventory or exception-management tools.
• Attention to Detail: A sharp eye for trends, discrepancies, and compliance.
• Schedule Availability: Ability to work nights, weekends, and holidays based on business needs.

Additional Physical and Environmental Requirements:

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols.
• Adhere to Safety Standards: Follow all safety protocols for lifting, equipment use, and back-of-house operations to maintain a safe environment for team members and customers. English fluency in written and spoken communications are essential to support teammates, ensure safety, and provide excellent customer service.

What are the Benefits?

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
• 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
• Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Need Technical Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.

About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.