Manager, Global Sales Revenue Operations
Wayfair
Qualifications
Education
A Bachelor's degree with an analytical/ commercial bias (Economics, Finance, Marketing, Business, Statistics or Engineering) or be qualified by experience.
Responsibilities
Primary Duties
- Deeply understand both qualitative and quantitative trends in the business through close collaboration with different functional leaders and strong knowledge of short/long-term KPI trends
- Develop near-term action plans to address underperformance and/or accelerate positive trends, driving from problem statement through to implementation / adoption
- Create long-term (6+ month) roadmap to accelerate channel / program performance, in conjunction with overall Consumer Sales OKRs, cross-functional resources, and headcount considerations
- Scope project initiatives, ensuring project management operational excellence from problem definition through execution; drive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates to sales / cross-functional leadership and incorporating feedback
- Coordinate resourcing across various initiatives (e.g., sprint planning, load balancing, coordinating across Business Enablement and cross-functional teams)
- Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources)
- Manage and coach a team responsible for executional tasks, ticket intake, project management, and detailed analytical pulls
- Coach and develop team to enhance their performance and skillset, aligning their growth with strategic category sales initiatives to drive business performance and long-term success
- Remove roadblocks while coordinating with cross-functional and complex stakeholders on behalf of the Sales team to ensure streamlined communication
Experience Requirements
Required
Demonstrable experience in revenue / sales operations, project / program management, strategy & operations, consulting, or similar roles supporting commercial teams (Sales, Customer Service, or Marketing) ideally in a digital / online setting.
Required Skills
Technical Skills
Soft Skills
Full Job Description
If you are highly collaborative, analytical and have passion for process improvement, we want to hear from you!
What You'll Do
Partner with Premier and Category Sales GM & others leaders to:
- Deeply understand both qualitative and quantitative trends in the business through close collaboration with different functional leaders and strong knowledge of short/long-term KPI trends
- Develop near-term action plans to address underperformance and/or accelerate positive trends, driving from problem statement through to implementation / adoption
- Create long-term (6+ month) roadmap to accelerate channel / program performance, in conjunction with overall Consumer Sales OKRs, cross-functional resources, and headcount considerations
- Scope project initiatives, ensuring project management operational excellence from problem definition through execution; drive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates to sales / cross-functional leadership and incorporating feedback
- Coordinate resourcing across various initiatives (e.g., sprint planning, load balancing, coordinating across Business Enablement and cross-functional teams)
- Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources)
- Manage and coach a team responsible for executional tasks, ticket intake, project management, and detailed analytical pulls
- Coach and develop team to enhance their performance and skillset, aligning their growth with strategic category sales initiatives to drive business performance and long-term success
- Remove roadblocks while coordinating with cross-functional and complex stakeholders on behalf of the Sales team to ensure streamlined communication
Demonstrable experience in revenue / sales operations, project / program management, strategy & operations, consulting, or similar roles supporting commercial teams (Sales, Customer Service, or Marketing) ideally in a digital / online setting.
A Bachelor's degree with an analytical/ commercial bias (Economics, Finance, Marketing, Business, Statistics or Engineering) or be qualified by experience.
Effective project management skills, from ideation to completion, with the ability to manage timelines, synthesize stakeholder feedback, and deliver high-quality results.
Analytical and data-driven mindset, with the ability to translate insights into actionable strategies.
The ability to break down complex, ambiguous problems into clear, logical steps and actionable tasks for partner teams to execute.
A highly collaborative outlook to drive operational improvements and transformative projects, ensuring a cohesive vision and successful execution by exploring all needs and perspectives across teams.
Exceptional communication skills to clearly and concisely summarize business insights, tailoring the message to different audiences to enable swift business decisions.
Proficiency in Google or Microsoft Suite.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters.
Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us.
Company Culture
Work Environment: Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success.
How to Apply
Wayfair pays $60 for Marketing Director in Boston, Massachusetts, with most salaries ranging from $41 to $90. Pay can vary based on role, experience, and local cost of living.
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