Wendy's
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Wendy's Employee Reviews in Rochester, NY

Employee Insights in Rochester, NY

Review information last updated October 15, 2025.

Rating Distribution

2 ratings

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Summary of Wendy's Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.9 out of 5
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Across all Wendy’s locations represented by the provided summaries, a recurring theme is the limited and often transactional nature of the work experience.
The majority of reviews, particularly for entry-level positions like Fast Food and Counter Workers, Assistant General Manager, and First-Line Supervisor, highlight a focus on immediate operational needs and a temporary or foundational role.
Extended hours, frequently exceeding 10 hours, are a common complaint, suggesting a significant time commitment and potentially a challenging work-life balance.
While some reviews, such as the AGM position in Rochester, NY, portray the role as a valuable opportunity for initial work experience, the overall picture is one of a demanding environment with limited support or opportunities for advancement, especially given the transient nature of many of the roles.
A consistent concern is the lack of detailed feedback and a robust feedback system; the sparse nature of the reviews indicates a potential area for improvement in employee engagement and satisfaction.
Furthermore, compensation and benefits appear to be a point of concern, particularly for the lower-level positions.
The reviews consistently point to a focus on immediate operational demands, creating a temporary and often challenging work experience for many Wendy’s employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Demanding Operational Focus (often leading to fast-paced work)
  • Opportunity for Initial Work Experience (primarily for entry-level roles)
  • Potential for Rapid Professional Development (particularly for supervisory positions)

Cons

  • Extended Hours (frequently exceeding 10 hours)
  • Limited Support and Advancement Opportunities
  • Lack of Detailed Feedback and a Robust Feedback System
Mar 25, 2025
4 out of 5
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Crew Member

Good Part Time

Pros

The role offers a dynamic and fast-paced work environment, and emphasizes strong teamwork collaboration.

Cons

Limited to 40 hours per week, with no provision for overtime compensation.

Jan 8, 2025
2 out of 5
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Assistant General Manager (AGM)

Not Fun

This position offers a valuable opportunity for a young individual seeking initial work experience. However, it’s primarily a temporary role, often requiring extended shifts (10 hours or more) due to staffing shortages or employee absences. The role demands significant responsibility, including maintaining operations within the dining room and drive-thru, even when short-staffed. Due to the demands and potential for extended hours, it may present challenges for some.
Compensation/Benefits
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2/5
Job Culture
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2/5
Management
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1/5
Job Work/Life Balance
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2/5
Job Security/Advancement
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2/5

Pros

Complimentary meal provided.

Cons

Compensation is below market standards, limited opportunities for professional development, and leadership effectiveness requires improvement.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Wendy's. Contact us to suggest updates to this page.