Is 7-Eleven a good place to work?
Company Overview
Founded in 1927 in Dallas, Texas, 7-Eleven introduced the world to the concept of convenience retailing. Known for its iconic Slurpee and Big Gulp, 7-Eleven now operates over 71,000 stores globally in 17 countries. Initially named "Totem Stores," it was rebranded to reflect its extended operating hours (7 AM to 11 PM). Careers include store associates, management, and logistics roles. Fun fact: The Slurpee was invented accidentally in 1966.
Rating Distribution
159 ratings
Website:
www.7-eleven.comCompany Size:
45,000+ employees
Founded in:
1927
Location:
Irving, TX
Industry:
Retail (Convenience Stores)
Revenue:
$80B in 2024
CEO:
Joseph DePinto
Summary of 7-Eleven Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
- Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
- Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
- Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.
Cons
- Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
- Lack of Communication: Poor communication between management and employees is a recurring concern.
- Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
- Frustration with Management: The overall sentiment is characterized by frustration with the management style.
- Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
7-Eleven is $37, with most salaries ranging from $26 to $55. Compensation can vary depending on job title, experience level, and location.
Store Crew
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Store Crew
7-Eleven
Retail Sales Associate
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare you to excel in the role.
What we bring:
- A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
- A strong "promote from within" philosophy providing advancement opportunities for all levels.
- Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.
Our benefits include:
- 401k plan (US only)
- RRSP Plan (Canada only)
- Premium pay for holidays worked
- Paid PTO Plans (full-time positions)
- Tuition Reimbursement including GED
- Adoption Assistance (US only)
- Exciting incentive and rewards programs
What you bring:
- A desire for meeting and exceeding customer expectations on every visit.
- Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
- Ability to ensure proper food preparation and presentation including making one of our customer-favorites.coffee!
- Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.
- Ability to follow proper health code guidelines.
- The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.
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