7-Eleven
|2.9|
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7-Eleven Employee Reviews

What is it like to work at 7-Eleven?

Review information last updated August 27, 2025.

Rating Distribution

159 ratings

Summary of 7-Eleven Employee Feedback (AI-Generated)

2.9 out of 5

Across all 13 employee reviews of 7-Eleven locations, a consistent thread emerges: significant challenges exist within the management structure, particularly impacting Store Leaders and Cashiers.
The most prevalent concern is a pronounced lack of support and clear communication from senior leadership, leading to feelings of frustration, micromanagement, and an unsustainable workload.
Several locations, notably Tacoma, WA, exhibit particularly acute issues with management style, characterized by a tendency towards excessive oversight and a disconnect between expectations and the realities of the job.
While compensation is generally considered fair, it fails to mitigate the negative impacts of poor management.
A recurring theme is the need for improved delegation, increased support, and a more communicative company culture.
Several locations highlight the pressure placed on employees, particularly during graveyard shifts, creating an environment ripe for burnout.
Despite some locations describing a ‘satisfactory’ environment, the overall sentiment is overwhelmingly negative, suggesting a systemic problem that requires immediate attention and strategic intervention.
The consistent feedback indicates a need for significant improvements in leadership training, operational support, and the establishment of a more supportive and empowering company culture within 7-Eleven.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
  • Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
  • Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
  • Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.

Cons

  • Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
  • Lack of Communication: Poor communication between management and employees is a recurring concern.
  • Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
  • Frustration with Management: The overall sentiment is characterized by frustration with the management style.
  • Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
Jul 15, 2025
1 out of 5
Store Manager

Clean stores led to increased customer returns.

Strengths of employment include strong customer relationships and a positive connection with clients, particularly those who frequently visit my store. A significant challenge is the lack of support from upper management, including the District Manager, Area Leader, and regional leadership. The workload is demanding, often requiring 80-90 hours per week and extended periods of time spent working from locations such as the office or vehicle. A typical workday involves managing various operational tasks, such as order fulfillment (e.g., McClane, Coke) and ensuring store presentation and stock levels are maintained for customer satisfaction.
Jul 13, 2025
5 out of 5
Manager

The company boasts a truly fantastic work culture.

Strengths of employment at the company include a positive and supportive environment. A significant challenge is maintaining team cohesion and productivity when team members do not collaborate effectively. The company fosters a diverse and engaging work environment. A typical workday involves managing relationships with vendors and fulfilling customer needs.
Jul 11, 2025
2 out of 5
Associate

No advancement opportunities

Rating Compensation And Benefits
2/5
Rating Career Opportunities
2/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
2/5
Rating Work Life Balance
3/5

Pros

Demonstrates flexibility with shift scheduling and receives weekly pay.

Cons

Frequently works independently and is occasionally required to manage truck stocking during overnight shifts when working alone.

Jul 7, 2025
2 out of 5
Cashier

This is a comfortable spot for remote work.

**Positive Aspects:** “One of the most appreciated aspects of working at 7-Eleven in Forney, TX, is the consistent weekly pay. Colleagues are also a positive and supportive team.” **Challenges:** “The role presents challenges due to a high workload combined with compensation and support levels that do not fully align with the demands of the position. A typical shift involves eight hours of continuous work with limited breaks.”
Jul 6, 2025
1 out of 5
Associate

Evelyn ave near south indian restaurent

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

The company demonstrates a positive benefit to employees through its provision of meals.

Cons

Concerns have been raised regarding unethical behavior by store owners.

Jul 6, 2025
1 out of 5
Store Associate

I have no plans to return to 7-Eleven.

Positive Feedback: The employee expressed satisfaction with the company’s lack of support for its employees. Negative Feedback: The employee cited working with individuals perceived as incompetent as a significant source of stress. The work environment was described as stressful. A typical workday involved managing vendor relationships and orders.

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7-Eleven Employee Reviews by Location

Location Rating Reviews
Oklahoma City, OK
2.6
9
Irving, TX
3.9
8
Chicago, IL
3.5
6
Houston, TX
1.6
5
Dallas, TX
3.3
4
Las Vegas, NV
3.3
4
Kissimmee, FL
2
3
Nashville, TN
3.7
3
Richmond, VA
3
3
West Palm Beach, FL
2.3
3
Miami, FL
3
3
Tacoma, WA
2
2
Norfolk, VA
2
2
Broadview Heights, OH
5
2
Pittsburgh, PA
3.5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from 7-Eleven. Contact us to suggest updates to this page.