7-Eleven
Write a Review|2.9|
7-Eleven logo

7-Eleven Employee Reviews

What is it like to work at 7-Eleven?

Review information last updated January 21, 2026.

Rating Distribution

112 ratings

Summary of 7-Eleven Employee Feedback (AI-Generated)

2.9 out of 5

Across all 13 employee reviews of 7-Eleven locations, a consistent thread emerges: significant challenges exist within the management structure, particularly impacting Store Leaders and Cashiers.
The most prevalent concern is a pronounced lack of support and clear communication from senior leadership, leading to feelings of frustration, micromanagement, and an unsustainable workload.
Several locations, notably Tacoma, WA, exhibit particularly acute issues with management style, characterized by a tendency towards excessive oversight and a disconnect between expectations and the realities of the job.
While compensation is generally considered fair, it fails to mitigate the negative impacts of poor management.
A recurring theme is the need for improved delegation, increased support, and a more communicative company culture.
Several locations highlight the pressure placed on employees, particularly during graveyard shifts, creating an environment ripe for burnout.
Despite some locations describing a ‘satisfactory’ environment, the overall sentiment is overwhelmingly negative, suggesting a systemic problem that requires immediate attention and strategic intervention.
The consistent feedback indicates a need for significant improvements in leadership training, operational support, and the establishment of a more supportive and empowering company culture within 7-Eleven.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
  • Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
  • Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
  • Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.

Cons

  • Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
  • Lack of Communication: Poor communication between management and employees is a recurring concern.
  • Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
  • Frustration with Management: The overall sentiment is characterized by frustration with the management style.
  • Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
Dec 8, 2025
3 out of 5
Store Leader

This leader consistently exceeds sales targets impressively.

Initially assigned to a challenging store environment characterized by a disruptive employee culture, I was tasked with restructuring the team and establishing improved operational standards. This involved addressing a previously entrenched, hierarchical structure within the store. Successfully removing two key leadership members significantly improved the store’s performance, leading to increased sales, enhanced customer satisfaction, and valuable professional development opportunities. While I was unable to continue my employment following a necessary surgical procedure, I am proud of the positive impact I made during my time there and the recognition I received for my contributions.
Compensation/Benefits
4/5
Job Culture
3/5
Management
3/5
Job Work/Life Balance
3/5
Job Security/Advancement
3/5

Pros

Extensive network and efficient work pace.

Cons

The organization’s size can sometimes lead to a feeling of being overwhelmed.

Dec 8, 2025
3 out of 5
Cashier

Creating a more welcoming team culture is key.

I experienced a consistently negative and disrespectful work environment, characterized by frequent criticism and demeaning comments. Furthermore, I observed a prioritization of profit over employee well-being, including inflexible policies regarding time off requests and a lack of consideration for employee needs such as inclement weather or holiday absences.
Dec 7, 2025
1 out of 5
Team Member

Prompt action is vital for employee wellbeing.

This role presents significant challenges and concerns. There have been issues related to workplace safety, management effectiveness, and work-life balance. The environment has been disruptive and potentially detrimental to employee well-being. It is recommended to explore alternative employment opportunities that prioritize a healthier and more supportive work environment.
Dec 6, 2025
3 out of 5
Cashier

Increased pay and hours would greatly improve morale.

The employee has responded positively to improved management and appreciates the current work environment, including flexible hours and competitive compensation. Responsibilities include stocking shelves and processing customer gas purchases. Pay is at minimum wage.
Dec 5, 2025
1 out of 5
7 eleven

Supportive management encourages effective team collaboration.

There is a need for improved management support and more accurate time tracking. Team collaboration and a supportive environment for professional growth could be strengthened.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Potential for future growth and development.

Nov 8, 2025
3 out of 5
Assistant Manager

Conflict and poor management create a frustrating workplace.

This role presented significant challenges due to frequent interpersonal conflicts among cashiers requiring constant mediation. Daily tasks were dictated by the Manager and District Manager, often involving unrealistic promotional goals and demands. The workload resulted in a consistently tiring and frustrating work experience.
Compensation/Benefits
2/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
5/5
Job Security/Advancement
3/5

Pros

Initial benefits package was competitive.

Cons

The work-life balance has deteriorated, and the company’s operational practices have become increasingly demanding and, in some instances, lacked transparency.

Want to see more reviews?

Sign in to view all 112 reviews for 7-Eleven

7-Eleven Employee Reviews by Location

Location Rating Reviews
Oklahoma City, OK
2.6
9
Houston, TX
2
6
Irving, TX
2.8
5
Las Vegas, NV
3.3
3
Brownsville, TX
2
2
Miami, FL
4
2
Pittsburgh, PA
3.5
2
Salt Lake City, UT
2.5
2
Enon, OH
1
2
Norfolk, VA
2
2
Irvine, CA
4
1
Forney, TX
2
1
Strasburg, VA
4
1
Johnstown, CO
3
1
Spanaway, WA
2
1

Latest Job Openings at 7-Eleven

7-Eleven, Inc.

Manager, Demand Chain Logistics

7-Eleven
Dallas, TX
2d ago
JOB SUMMARY: The Demand Chain Logistics Manager leads a team of routing and transportation analysts. These analysts maintain the order and delivery schedules for our stores across 3 wholesalers and our 3PL logistics partners. They also manage inbound transportation and evaluate routing plans to serve our stores. This manager trains...
View More
7-Eleven, Inc.

Restaurant Crew

7-Eleven
San Antonio, TX
Yesterday
Restaurant Team Member Are you looking for an exciting fast-paced work environment where you will be part of a team? Do you take pride in providing exceptional customer service? The Restaurant Associate is an entry level opportunity that is responsible for providing prompt, efficient, safe, and courteous quality food service...
View More
7-Eleven, Inc.

Store Crew

7-Eleven
Miami, FL
Yesterday
Retail Sales Associate Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you...
View More
7-Eleven, Inc.

Wholesale Business Consultant

7-Eleven
Houston, TX
Yesterday
RESPONSIBILITIES: * Continuous development for independent owner/operator/lessees through management of training initiatives and periodic location visits. * Responsible for the implementation of marketing plans and the development/maintenance of fuels pricing strategy. * Provide guidance of Environmental and Government Regulatory requirements. * Ensures portfolio are in brand compliance and that all...
View More
7-Eleven, Inc.

Area Leader Trainee Intern

7-Eleven
Chicago, IL
Yesterday
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. 7-Eleven, Inc. is seeking a motivated Field Operations Intern who is ready to apply...
View More
7-Eleven, Inc.

Market Leader (Manager) Trainee

7-Eleven
Chicago, IL
Yesterday
Market Leader Trainee - Retail Sales Are you looking for an exciting fast-paced work environment where you will typically lead a group of 8-10 Area Leaders with responsibility for approximately 100 - 150 stores? The Market Leader assists and counsels Area Leaders and Store Operators (store managers and franchisees) in...
View More
7-Eleven, Inc.

Market Leader (Manager) Trainee

7-Eleven
Houston, TX
2d ago
Market Leader Trainee - Retail Sales Are you looking for an exciting fast-paced work environment where you will typically lead a group of 8-10 Area Leaders with responsibility for approximately 100 - 150 stores? The Market Leader assists and counsels Area Leaders and Store Operators (store managers) in the daily...
View More
7-Eleven, Inc.

Assistant Restaurant Leader (Assistant Manager)

7-Eleven
Houston, TX
Yesterday
Assistant Restaurant Manager If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Restaurant Leader Trainee role! We're focused and dedicated to your success! We are committed to ensuring our employees receive proper...
View More
7-Eleven, Inc.

Store Crew

7-Eleven
Houston, TX
Yesterday
Retail Sales Associate Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you...
View More
7-Eleven, Inc.

Restaurant Crew

7-Eleven
Houston, TX
Yesterday
Restaurant Team Member Are you looking for an exciting fast-paced work environment where you will be part of a team? Do you take pride in providing exceptional customer service? The Restaurant Associate is an entry level opportunity that is responsible for providing prompt, efficient, safe, and courteous quality food service...
View More

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from 7-Eleven. Contact us to suggest updates to this page.