7-Eleven
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7-Eleven Employee Reviews

What is it like to work at 7-Eleven?

Review information last updated December 3, 2025.

Rating Distribution

107 ratings

Summary of 7-Eleven Employee Feedback (AI-Generated)

2.9 out of 5

Across all 13 employee reviews of 7-Eleven locations, a consistent thread emerges: significant challenges exist within the management structure, particularly impacting Store Leaders and Cashiers.
The most prevalent concern is a pronounced lack of support and clear communication from senior leadership, leading to feelings of frustration, micromanagement, and an unsustainable workload.
Several locations, notably Tacoma, WA, exhibit particularly acute issues with management style, characterized by a tendency towards excessive oversight and a disconnect between expectations and the realities of the job.
While compensation is generally considered fair, it fails to mitigate the negative impacts of poor management.
A recurring theme is the need for improved delegation, increased support, and a more communicative company culture.
Several locations highlight the pressure placed on employees, particularly during graveyard shifts, creating an environment ripe for burnout.
Despite some locations describing a ‘satisfactory’ environment, the overall sentiment is overwhelmingly negative, suggesting a systemic problem that requires immediate attention and strategic intervention.
The consistent feedback indicates a need for significant improvements in leadership training, operational support, and the establishment of a more supportive and empowering company culture within 7-Eleven.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
  • Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
  • Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
  • Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.

Cons

  • Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
  • Lack of Communication: Poor communication between management and employees is a recurring concern.
  • Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
  • Frustration with Management: The overall sentiment is characterized by frustration with the management style.
  • Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
Nov 8, 2025
3 out of 5
Assistant Manager

Conflict and poor management create a frustrating workplace.

This role presented significant challenges due to frequent interpersonal conflicts among cashiers requiring constant mediation. Daily tasks were dictated by the Manager and District Manager, often involving unrealistic promotional goals and demands. The workload resulted in a consistently tiring and frustrating work experience.
Compensation/Benefits
2/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
5/5
Job Security/Advancement
3/5

Pros

Initial benefits package was competitive.

Cons

The work-life balance has deteriorated, and the company’s operational practices have become increasingly demanding and, in some instances, lacked transparency.

Nov 7, 2025
1 out of 5
Sales Associate

Staff shortages severely impact productivity and support.

Due to operational demands, staffing levels may fluctuate, potentially leading to periods of understaffing and increased workload. The company prioritizes profitability, which can sometimes impact employee support and collaborative problem-solving. Management’s approach has, at times, been less receptive to employee input and mutually agreeable solutions.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Positive team relationships

Cons

Frequent instances of understaffing coupled with demanding expectations.

Nov 6, 2025
4 out of 5
Cashier/Customer Service

A clean workspace boosts productivity and focus.

This role primarily involves maintaining a high standard of cleanliness within public restroom facilities, ensuring they are consistently spotless. The position also requires operating a cash register and performing checkout duties in a fixed location. The work environment involves regular interaction with the public and exposure to diverse situations.
Oct 4, 2025
1 out of 5
Cashier/Customer Service

Fixed schedules reduce flexibility and lower output.

The employee consistently demonstrates a strong commitment to productivity and expects a standard workday of eight hours with no scheduled breaks or lunch period. Time off would require the employee to arrange coverage for their responsibilities.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5
Oct 2, 2025
1 out of 5
Business Analyst

Inconsistent leadership leads to high employee turnover.

Leadership’s communication has been inconsistent, with promises of improvement not consistently realized over time. There is a recognized need to address the current workplace culture, which is contributing to elevated employee turnover.
Jul 15, 2025
1 out of 5
Store Manager

Clean stores led to increased customer returns.

Strengths of employment include strong customer relationships and a positive connection with clients, particularly those who frequently visit my store. A significant challenge is the lack of support from upper management, including the District Manager, Area Leader, and regional leadership. The workload is demanding, often requiring 80-90 hours per week and extended periods of time spent working from locations such as the office or vehicle. A typical workday involves managing various operational tasks, such as order fulfillment (e.g., McClane, Coke) and ensuring store presentation and stock levels are maintained for customer satisfaction.

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7-Eleven Employee Reviews by Location

Location Rating Reviews
Oklahoma City, OK
2.6
9
Houston, TX
2
6
Irving, TX
2.8
5
Las Vegas, NV
3.3
3
Norfolk, VA
2
2
Enon, OH
1
2
Brownsville, TX
2
2
Salt Lake City, UT
2.5
2
Miami, FL
4
2
Pittsburgh, PA
3.5
2
West Palm Beach, FL
5
1
Rockwall, TX
4
1
Honolulu, HI
3
1
Butler, PA
1
1
Nashville, TN
5
1

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