7-Eleven Employee Reviews in Salt Lake City, UT

Based on the extremely limited data available from two employee reviews of 7-Eleven locations in Salt Lake City, Utah, a consistent theme emerges regarding operational pressure.
Across both the General and Operations Manager and Customer Service Representative roles, the primary challenge appears to be a significant reliance on managers to mitigate the effects of understaffing and operational gaps.
The General and Operations Manager role is characterized by exceptionally high workload expectations, potentially requiring managers to work extended hours – up to 24 hours – to maintain store functionality.
This is heavily influenced by a small team size, compounding the pressure to handle a broad range of operational tasks and act as ‘on-call’ support.
Similarly, the Customer Service Representative role also highlights the importance of strong management support, suggesting that the company relies on leadership to drive performance and individual success.
However, both roles lack detailed information regarding compensation, benefits, or work-life balance, hindering a complete understanding of the employee experience.
The reviews consistently point to a dependence on managers to address staffing issues, representing a core operational challenge.
While management support is viewed positively, the underlying issue of understaffing and its impact on workload remains a significant concern.
The lack of detailed feedback on compensation and benefits underscores a critical data gap, preventing a more nuanced evaluation of the 7-Eleven experience in Salt Lake City.
Further investigation with a substantially larger sample size is absolutely crucial to validate these preliminary observations and draw more definitive conclusions about the operational realities and employee satisfaction at these locations.